43
UniFi
®
VoIP Phone User Guide
Ubiquiti Networks, Inc.
Appendix C: Important Warning Regarding Emergency Calls
Appendix C: Important
Warning Regarding
Emergency Calls
NOTE THAT THE LIMITATIONS SET FORTH BELOW ARE
APPLICABLE TO ALL EMERGENCY CALLS, FUNCTIONS
AND SERVICES, INCLUDING 911, ENHANCED 911 AND 112
CALLS (COLLECTIVELY, “EMERGENCY SERVICES”).
1. You should be aware that:
a. Emergency Services may not connect to the Public
Service Answering Point (“PSAP”), or may ring to
the administrative line of the PSAP, which may not
be staffed after hours, or by trained emergency
operators.
b. VoIP customers may need to provide location or
other information to their VoIP providers, and
update this information if they change locations, for
their Emergency Services to function properly.
c. VoIP service may not work during a power outage,
or when the Internet connection fails or becomes
overloaded. Consider installing a backup power
supply, maintaining a traditional phone line or
having a wireless phone as a backup.
d. VoIP service will not function if the telephone
equipment or other equipment necessary to place
calls is not correctly configured.
e. Emergency Services may correctly connect to
the PSAP, but may not transmit the user’s phone
number and/or location information.
f. VoIP calls may not be capable of being received
and/or processed by an emergency call center due
to the center’s technical limitations.
g. VoIP calls may be affected by other factors or
force majeure events, such as the quality of the
broadband connection and network congestion.
2. You should:
a. Provide your accurate physical address to your
interconnected VoIP service provider to ensure that
emergency services can quickly be dispatched to
your location.
b. Be familiar with your VoIP service provider’s
procedures for updating your address, and
promptly update address information in the event
of a change.
c. Have a clear understanding of any limitations of
your Emergency Services.
d. Inform children, babysitters and visitors about your
VoIP service and its Emergency Services limitations.
3. By installing the phone, you are affirmatively
acknowledging that (i) you have read and understood
this Warning, (ii) you understand that you may not be
able to contact emergency services by dialing or using
any Emergency Service, and (iii) you understand that
you must inform users of the phone that they may not
be able to contact emergency services by dialing or
using any Emergency Service.
4. IN NO EVENT SHALL UBIQUITI NETWORKS, ITS
AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES,
REPRESENTATIVES, AGENTS OR ANY OTHER
THIRD‑PARTY PROVIDER OR VENDOR WHO MAY
FURNISH SERVICES OR PRODUCTS TO YOU IN
CONNECTION WITH THE VOIP SERVICES OR THE
EQUIPMENT BE HELD LIABLE FOR ANY CLAIM,
DAMAGE, OR LOSS WHATSOEVER ARISING FROM
OR RELATING TO EMERGENCY SERVICES, AND
YOU HEREBY WAIVE ANY AND ALL SUCH CLAIMS
OR CAUSES OF ACTION ARISING THEREFROM OR
RELATING THERETO.
www.4Gon.co.uk [email protected] Tel: (0)0330 088 0295 Fax: +44 (0)1245 808299
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