1. Check the lighting settings and your brightness level in your AmpliFi app. See the
How do I adjust or turn off the lights on my AmpliFi router?
2. If the lighting issue persists, reset your AmpliFi router to its factory default settings. See
How do I reset my router to the factory default settings?
3. What do I do if I
can’t see the router in the AmpliFi app?
4. The AmpliFi app is meant to be accessed when either connected to the local AmpliFi
network or via remote access (if enabled).
5. Once connected, if the AmpliFi app says 'unable to locate device', tap the top left drop down
menu and select 'start wizard' or 'switch AmpliFi'.
6.
This is an example of what the screen should show.
7.
8. From there select your AmpliFi router and enter the credentials if prompted.
I have issues with the AmpliFi App on my iOS (Apple) device; what do I do?
Perform these steps:
1. Press the
home
button on your device to exit the AmpliFi app.
2. Double-click the
home
button to display all apps currently running on your device.