Troubleshooting
How do I reset my router to the factory default settings?
Use the AmpliFi app on your smartphone or tablet device to perform the following steps:
1. Open the AmpliFi app. 2. Tap the picture of the AmpliFi router.
3.Tap
General
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Страница 1: ...w do I reset my router to the factory default settings Use the AmpliFi app on your smartphone or tablet device to perform the following steps 1 Open the AmpliFi app 2 Tap the picture of the AmpliFi ro...
Страница 2: ...ly reset each device to the factory defaults Use a straightened paperclip or similar object to press the Reset button located on the bottom of AmpliFi for 3 seconds or until the screen shows rebooting...
Страница 3: ...sue Make sure that the face of the Mesh point is directed towards the base router Unplug the mesh point and move it to an outlet that is physically closer to the base router Reboot the base router Fac...
Страница 4: ...uter 5 Wait one more minute and then connect power to the modem 6 If there is no Internet connection contact your ISP Internet Service Provider to find out if there are any outages on their end or if...
Страница 5: ...accessed when either connected to the local AmpliFi network or via remote access if enabled 5 Once connected if the AmpliFi app says unable to locate device tap the top left drop down menu and select...
Страница 6: ...the app 5 The app will reboot and reset itself this fixes most issues If the issue persists then perform a manual update of the AmpliFi app Follow these steps 1 Locate your App Store application and t...