9
TROUBLESHOOTING
SPECIFICATIONS
Input: ....................................................................................................................................18V/4A 72W
Output: ......................................................................................................................................18V/3.5A
USB output: .....................................................................................................................5V 2.4A 12W*2
Speaker Power: .............................................................................................................................2*12W
WIFI Requirements: ......................................................................................................2.4G & 5G 1T1R
Bluetooth version: .........................................................................................................................BT 4.2
Bluetooth effective working range in open area....................................................................up to 32 feet
Accessories:
1 x User Manual
1 x AC Adaptor
SYMPTOM
No Power
No Sound or
Sound Weak
Sound Distortion
/Rattle
Bluetooth
Reception Failure
The adapter is not
connected
Volume level in
minimum position
Volume level too high
The external BT device is
too far from the unit
Bluetooth have not paired
The paired/connected
device is not in playback
mode
Increase the volume level by press
and release the + button on the top
of device repeatedly
Decrease the volume level by press
and release the - button on the top
of unit repeatedly
Reduce the volume level of the
paired/connected device
Put the external bluetooth device
close to the unit
Pair the unit with the bluetooth
device as described previous
Play music/movie in the paired/
connected device as usual and
make sure the volume level of it is in
high level
Connect the adapter to the unit and
wall outlet
POSSIBLE CAUSE
POSSIBLE SOLUTION
