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CUSTOMER SERVICE
AFTER SALE SERVICE
All customer service (technical questions, re-order of parts, etc.) will be provided by us.
CLAIMS FOR LOST OR DAMAGED GOODS
If merchandise is delivered in damaged condition or cartons are missing, a notation
must be placed on all papers signed by the receiver. If unreported or concealed
damages are noticed after delivery, the carrier should be contacted by telephone and if
carrier fails to send an inspector within five days, a request should be made in writing to
the carrier, confirming the telephone request for an inspection.
All requests for credit due to transportation loss or damage should be accompanied by
properly signed papers. A claim for loss or damage must be filed with the carrier within
60 days from the shipping date for UPS or other common carriers. Credit cannot be
allowed for damage claims that are not properly substained with supporting papers or
received by us too late for timely filing with the carrier.
CONTACT US
We pride ourselves on our customer service. If you have any questions regarding our
products, whether it may be product inquiry or troubleshooting, please don’t hesitate to
contact us at our corporate office. We will do our best to answer your questions. In
some cases we may even refer you to a local sales representative that can better
service you.
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