Tyro Go EFTPOS, Быстрый старт

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7 Bendigo Bank EFTPOS powered by Tyro
Ensuring you’re protected
The PCI Security Standards Council requires
that all companies and personnel taking in-
person payments or physically interacting with
a payment card, must be trained to protect
card payment devices.
To protect your business and customers from
fraud, we advise the following steps:
1. Maintain an inventory
When you receive a new Go EFTPOS reader,
make a list of your device's model and
serial number, and keep it in a safe place.
Make a diary note to regularly check your
device against this list for any evidence of
substitution.
2. Safeguard against tampering
Each Go EFTPOS reader ships with a unique
software key that allows only authorised
customers to use it. That key is automatically
wiped when the reader is tampered with
(someone tries to open and disassemble the
reader) or broken (cannot accept payments
anymore). If tampered with, the first and
second LEDs on the left of the reader will flash
red continuously.
Even with this key, we do recommend other
actions to stay on top of fraud.
When unattended, specifically out of business
hours, ensure the reader is stored safely to
avoid theft and manipulation, and check the
reader each day for any signs of tampering.
During regular business hours, inspect your
reader from time to time. Specifically, look for
unauthorised changes to the device, including
new or frayed stickers, broken seals, a change
in look or colour of your reader, damage to the
device - especially around the seams, or any
damage to cables or other materials that could
mask damage.
If you suspect tampering of your device,
suspect unusual login activity, or if your device
has gone missing – please contact
Tyro Customer Support immediately on
1300 108 976.
To safely return your Go EFTPOS
reader
If you need to return your Go EFTPOS reader
for any reason, please call Tyro Customer
Support 24/7, and they will instruct you on how
to return your device safely and securely to
Tyro. Please note: Tyro will never send someone
to service devices on-site.
For more security information, please refer to
www.tyro.com/security .