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1

YEAR WARRANTY 

BASIC WARRANTY: 

Twin-Star International, Inc., hereinafter referred to collectively as the (“Company”), warrants that 

your new ClassicFlame Electric Fireplace is free from manufacturing and material defects for a 

period of one year from date of purchase, subject to the following conditions and limitations.

1. This electric fireplace must be installed and 

operated at all times in accordance with the 

installation and operating instructions 

furnished with the product.  Any 

unauthorized repair, alteration, willful 

abuse, accident, or misuse of the product 

shall nullify this warranty. 

2. This warranty is non-transferable, and is 

made to the original owner, provided that 

the purchase was made through an 

authorized supplier of the company. 

3. The warranty is limited to the repair or 

replacement of part(s) found to be defective 

in material or workmanship, provided that 

such part(s) have been subjected to normal 

conditions of use and service, after said 

defect is confirmed by the Company’s 

inspection. 

4. This warranty does not cover the light 

bulb(s) included with the ClassicFlame 

Electric Fireplace. 

5. The Company may, at its discretion, fully 

discharge all obligations with respects to 

this warranty by refunding the wholesale 

price of the defective part(s). 

6. Any installation, labor, construction, 

transportation, or other related 

costs/expenses arising from defective 

part(s), repair, replacement, or otherwise of 

same, will not be covered by this warranty, 

nor shall the Company assume 

responsibility for same. 

7. The owner/user assumes all other risks, if 

any, including the risk of any direct, indirect 

or consequential loss or damage arising out 

of the use, or inability to use the product, 

except as provided by law. 

8

.

All other warranties

-

expressed of implied 

- with respect to the product, its components 

and accessories, or any 

obligations/liabilities on the part of the 

Company are hereby expressly excluded. 

9. The Company neither assumes, nor 

authorizes any third party to assume, on its 

behalf, any other liabilities with respect to 

the sale of the ClassicFlame product. 

10. The warranties as outlined within this 

document do not apply to non ClassicFlame 

accessories used in conjunction with the 

installation of this product. 

This warranty is void if: 

a. The fireplace is subjected to prolonged 

periods of dampness or condensation. 

b. Any unauthorized repair alteration, 

willful abuse, accident, or misuse of the 

product.

c. You do not have the original receipt of 

purchase. 

IF WARRANTY SERVICE IS NEEDED: 

1) Contact the Company, at 

[email protected]

, or 561-330-3201. 

Make sure you have your warranty, your sales 

receipt, and the model/serial number of your 

ClassicFlame product. 

2) ANY AND ALL WORK DEEMED 

NECESSARY MUST BE PERFORMED BY A 

REPAIR SPECIALIST, DO NOT ATTEMPT 

TO DO ANY SERVICE WORK YOURSELF. 

 Twin-Star International, Inc. 

                Delray Beach, FL 33483 
                561-330-3201 

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Страница 1: ...3EF025GRA 28EF025GRS 33EF025GRS ALSO Requires Wood Fireplace Mantel V E N T F R E E F I R E P L A C E W I T H H E A T E R Thank you and congratulations on your purchase of a Twin Star International Inc fireplace Please read the Installation Operating Instructions before using this appliance IMPORTANT Read all instructions and warnings carefully before starting installation Failure to follow these ...

Страница 2: ...ocal codes with the current CSA C22 1 Canadian Electrical Code or for U S A installations follow local codes and the National Electrical Code ANSI NFPA NO 70 17 There is a thermostat limiter inside the heater When the inner temperature over heating or occurs abnormal heating the thermostat protective device would cut off power supply to avoid the fireplace damaged or risk of fire When using electr...

Страница 3: ...d adjusting bottom of insert could scratch the finish of the base hearth of your fireplace Re attach the mounting brackets with the Phillips head screwdriver and supplied screws DO NOT OVER TIGHTEN With the help of an assistant carefully lift completed unit and place it with the front facing out in the final location you have chosen for your fireplace Make sure to secure the electrical cord before...

Страница 4: ...sed electrician in accordance with national and local codes If repairing or replacing any electrical component or wiring the original wire routing color coding and securing locations must be followed WARNING Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire electrical shock and injury to persons WARNING Do not use this firepl...

Страница 5: ...ireplace consists of a fan forced wire element type heater There are 11 thermostat levels and the OFF or always ON settings NOTE This button on the remote control only turns ON and OFF the heater function Use TEMP on the remote control to adjust the thermostat NOTE To change between F and C press and hold the HEATER button on the control panel for 10 seconds TIMER Press the TIMER button will cycle...

Страница 6: ...ed by the control panel or remote control When the function is turned off the corresponding indicator will flash several times and then fade off Figure 6 on the upper right of front projection screen NOTE This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection again...

Страница 7: ...al times make sure power is set at ON position 4a Adjust the thermostat to ensure that the temperture is set higher than the current room temperature 5a Turn the POWER to OFF and unplug the unit from the wall outlet for 5 minutes After 5 minutes plug the unit back into wall outlet and operate as normal 2a Press flame button several times 3a Press downlight button several times to make sure downlig...

Страница 8: ...ated costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the Company assume responsibility for same 7 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 8 All other warra...

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