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TROUBLESHOOTING
This chapter summarizes the most common problems you could encounter with the appliance.
Problem
Possible cause
Solution
The air fryer does not
work
The appliance is not
plugged in.
Put the mains plug in an earthed wall socket.
You have not start
cooking
Press START key to start cooking after
choosing the function
You have not put the fry
pot into the machine
There is a micro switch in machine, no
working if without pot. Just slide in the fry pot
then ok.
Several appliances are
connected to one socket.
Try a different socket and check the fuses.
The air fryer has a power of 1200W.
The outside of the
appliance becomes
hot during use.
The outside of the
appliance becomes hot
because the heat inside
radiates to the outside
walls.
This is normal. The fry pot, rack and the inside
of the fryer will always become hot when the
appliance is switched on to ensure the food is
properly cooked. The fry pot and rack are
always too hot to touch. But the handles,
panel that you need to touch during use will
still stay cool enough to touch.
The ingredients fried
with the air fryer are
not done.
The amount of
ingredients in the fry pot
is too big.
Put smaller batches of ingredients in the fry
pot. Smaller batches are fried more evenly.
The set temperature is
too low.
Adjust the temperature to the required
temperature setting (see ‘food table’).
The preparation time is
too short.
Adjust the cooking time to the required
preparation time (see ‘food table’).
The ingredients are
fried unevenly in the
air fryer.
Certain types of
ingredients need to be
shaken halfway through
the preparation time.
Ingredients that lie on top of or across each
other (e.g. fries) need to be shaken halfway
through the preparation time. See ‘food table’.
Fried snacks are not
crispy when they
come out of the air
fryer.
You used a type of
snacks meant to be
prepared in a traditional
deep fryer.
Use oven snacks or lightly brush some oil onto
the snacks for a crispier result.
I cannot slide the pot
into the appliance
properly.
There are too much
ingredients in the pot.
Do not fill the pot beyond
¾ of its capacity
.
White smoke comes
out of the appliance.
You are preparing
greasy ingredients.
When you fry greasy ingredients in the air
fryer, a large amount of oil will leak into the
pot. The oil produces white smoke and the fry
pot may heat up more than usual. This does
not effect the appliance or the end result.
The fry pot still contains
White smoke is caused by grease heating up
