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Fault Finding 

20 

This section provides a reference to the more common problems 
that may occur during the operation of your oven.  This fault 
finding guide is intended to help you correct and accurately 
diagnose problems with your oven. 
 
When fault finding a problem, always use a process of elimination 
starting with the simplest solution and working through to the 
most complex.  Never overlook the obvious.

You may encounter a problem not covered in this section, please 
contact your service provider who will require the following 
information:- 

 



The Model and Serial Number of the oven, can be found on 
the Technical Data Plate located on the front right hand 
side panel of the oven. 

Fault 

Possible Causes 

Remedy 

Oven does not operate. 

Mains isolating switch, circuit breaker or fuses 
are Off at the power board. 

 

Overtemp tripped (No lights, no power light). 

 

Overtemp faulty. 

 

Digital Controller faulty 

 

Element faulty. 

Turn On. 
 

 

Call for service. 

 

Call for service. 

 

Call for service. 

 

Call for service. 

Oven heats up but Fan does not  
operate. 

Fan motor faulty. 

 

Fan or fan motor obstructed. 

 

Controller faulty. 

 

Fan Contactor faulty. 

 

Fan Capacitor faulty. 

Call for service. 

 

Call for service. 

 

Call for service. 

 

Call for service. 

 

Call for service. 

Door does not close fully. 

Tray in way of door (display shows 

‘dor’

). 

 

Door misaligned (display shows 

‘dor’

). 

 

Door seal obstruction (display shows 

‘dor’

).

 

Correctly position tray in rack. 

 

Re-align door. 

 

Correctly install door seal.  (Refer to ‘Cleaning’ 
Section).

 

Oven light not illuminating. 

Blown bulb (one bulb not working). 

 

Blown fuse (both bulbs not working).

 

Call for service. 

 

Call for service. 

Uneven cooking. 

Too high a temperature selected. 

 

Oven or racks not level. 

 

Insufficient air space around trays or baking 
tins. 

 

Oven overloaded with too much product. 

 

Opening oven door un-necessarily. 

 

Oven door seal damaged or faulty. 

 

Oven vent restricted. 

Select a lower temperature. 

 

Check oven racks and level. 

 

Ensure oven racks are spaced to allow air flow 
around baking on all shelves. 

 

Re-load oven. 

 

Ensure oven door is closed during baking. 

 

Check seals and replace if damaged. 

 

Ensure oven vent not blocked or shrouded. 

Oven does not produce moisture. 

Moisture Mode not selected. 

 

Injector Nozzle blocked. 

 

Water Solenoid faulty. 

 

Controller faulty. 

Check Moisture Mode settings. 

 

Call for service. 

 

Call for service. 

 

Call for service. 

Oven Controller operates but No Heat in 
Oven. 

Digital Controller faulty 
 

 

Door not closed fully (display shows 

‘dor’

). 

 

Door Switch faulty (display shows 

‘dor’

). 

 

Heating Contactor faulty. 

Refer to ‘Digital Controller Fault Codes’.  Call 
for service. 

 

Close door.  (Refer ‘Door does not close fully’). 

 

Call for service. 

 

Call for service. 

Control Panel does not indicate ‘CP’ 
when Core Probe connected. 

Core Probe Faulty 

Replace Core Probe. 

‘Err 001’ on display. 

 

‘Err 003’ on display. 

Oven Probe failure. 

 

Motor Thermal Cut-Out tripped. 

Call for service. 

 

Call for service. 

‘CP’ flashing on Lower Display, alarm 
sounding, oven program paused. 

Core Probe not connected to control panel, 
and program requires its use. 

 

Core Probe Faulty. 

Connect Core Probe to control panel. 
 

 

Replace Core Probe. 

Содержание E32D5

Страница 1: ...237457 1 Installation and Operation Manual E32D5 2 Speed Fan Moisture Mode Multi Stage Cooking Optional Core Temp Probe 30DSERIES...

Страница 2: ...s tel 1800 337 963 Customer Service tel 1800 335 315 fax 1800 350 281 CANADA Serve Canada Web www servecanada com E Mail info servecanada com Sales tel 800 551 8795 Toll Free Service tel 800 263 1455...

Страница 3: ...itioning and Levelling of Oven Initial Start Up Commissioning Operation 6 Operation Guide Cooking in Manual Mode Cooking in Manual Mode using Core Temp Probe Cooking in Program Mode Programming 13 Con...

Страница 4: ...TURBOFAN dealer on any matter concerning this oven please have the information provided opposite readily available Caution Warning Model Number Serial Number Dealer Service Provider Date Installed Dat...

Страница 5: ...60Hz 6 5 kW Oven Tray Details Tray Capacity 5 x US Full Pan Tray Spacing 85 mm 31 3 Water Connection Max Water Pressure 80 psi 550 kPa Connection Size 3 4 GHT NOTE If the Moisture Mode cooking option...

Страница 6: ...re easily reachable for loading and unloading Clearances To ensure correct ventilation for the motor and controls the following minimum installation clearances are to be adhered to Top 200mm 8 Rear 50...

Страница 7: ...nnector on the oven Max Inlet Pressure 80psi 550kPa 5 Turn On the water supply and check for leaks Recommended Water Specifications In order to prevent corrosion or scaling in the oven and water syste...

Страница 8: ...n CP and set core probe temperature On Off Light Key and LED A dual function key Press On Off Light key once to turn the oven On When oven is turned On press On Off Light key to switch oven light On O...

Страница 9: ...ture setting and display Cooking completion is then determined by the core temp probe reaching the set core probe temperature To enable Core Probe Cooking Mode plug in the Core Probe The Timer Display...

Страница 10: ...illuminate when fan low speed is selected 5 STARTING TIMER Press Timer Start Stop key to start timer operation LED will illuminate to indicate the timer is running Pressing Timer Start Stop key or ope...

Страница 11: ...Temp Mode cooking Timer Start Stop LED is On during Core Temp Mode cooking Lower Display will alternately flash between and Core Probe Set Temperature during cooking NOTE Refer to Using the Core Prob...

Страница 12: ...into the food product press the Timer Start Stop key to resume the program 4 START PROGRAM Press Timer Start Stop key to start cooking program Pressing Timer Start Stop key when timer is operating wi...

Страница 13: ...direction for 3 seconds will enter Temp Edit Mode where Temp knob can be used to temporarily adjust temperature for the current stage Controller will update the Temperature and exit Temp Edit Mode af...

Страница 14: ...age of the program While alarm is sounding additional cooking time can be added to the stage that has just finished Rotate and hold Timer knob for 3 seconds to enter Timer Edit Mode and add time to th...

Страница 15: ...below and overleaf All active stages and the first inactive stage are visible and can be accessed by rotating the Temp knob to scroll through the stages When editing a program for the first time only...

Страница 16: ...re value Refer to the Cooking in Manual Mode with Core Probe Section for instructions on cooking with the Core Probe fitted Turn and hold timer knob until lower display shows CP Controller will step t...

Страница 17: ...play shows Lower Display flashing with current alarm setting Rotate Timer knob to select desired alarm state which will be shown on the Lower Display ON Alarm sounds at completion of the cooking stage...

Страница 18: ...ct value required Press Fan Lo key to confirm value Lower Display will stop flashing 4 EXITING THE OPERATOR SETTING MODE Press On Off Light key to return to Stand By Mode Operator Settings Setting Num...

Страница 19: ...d on deposits or discoloration may require a good quality stainless steel cleaner Always apply cleaner when the oven is cold and rub in the direction of the grain Side Racks Removal Right Rack Fan Baf...

Страница 20: ...k a Locate the top rear of the rack onto the locating peg at the top rear LH side of the oven b Locate the top front of the rack over the locating peg at the top front LH side of the oven RH Lower Mou...

Страница 21: ...rgent c Dry the oven thoroughly with a soft dry cloth d Clean the oven regularly with a good quality oven cleaner Push Seal carefully into locating channel Door Glass Cleaning Ensure that the oven doo...

Страница 22: ...oor seal Refer to Cleaning Section Oven light not illuminating Blown bulb one bulb not working Blown fuse both bulbs not working Call for service Call for service Uneven cooking Too high a temperature...

Страница 23: ...Electrical Schematics 21 Electrical Schematic E32D5 Turbofan Oven...

Страница 24: ...ng 231742 Contactor Motor Speed 236107K Oven Element 6300W 230 240V 236108K Oven Element 6300W 208 220V 236264 Element Gasket included in Oven Element Kit 237335 Fan Motor L7 EB50 2 4 Pole 2 Speed 235...

Страница 25: ...e top door hinge and fit to bottom opposite corner of door 10 Remove bottom door hinge and fit to top opposite corner of door Fit Blanking Plugs Remove Top Door Pivot Bolt Remove Top Door Hinge Remove...

Страница 26: ...e door is correctly aligned horizontally and vertically 1 To align slacken off the upper and lower hinge plates and correctly align the door Re tighten both hinge plates 2 Check that the roller catch...

Страница 27: ......

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