E
NG
A LIFETIME OF SERVICE
It is extremely rare that we see an accessory product
problem due to a manufacturing defect show up after
two years of use, but we do have many customers
with older items that they would like to have
refurbished. For these customers, we offer a lifetime
of courteous, responsive service and the highest
quality repairs and refurbishment done at the lowest
possible cost.
TOTAL COMMITMENT
The bottom line is that at Tumi, we are totally
committed to keeping you happy about our products
and our service. Once you have had the pleasure of
owning and using our products, we hope that they
will become your trusted companions for life. You
can reach us online, 24 hours a day, 7 days a week at
www.tumi.com/repair or call 800.781.TUMI (8864) to
speak with a customer service representative during
normal business hours. (To contact customer service
outside of the US and Canada, please see the list of
international centers that follows.)
PROOF OF PURCHASE
Please save your store receipt as proof of purchase.
This will be needed to facilitate your first year worry-
free coverage. Additionally, this will serve as proof
that your purchase was made at an authorized Tumi
retailer. Our warranty services only apply to products
that were purchased from an authorized Tumi store
or dealer.
CUSTOMER SERVICE CONTACT NUMBERS
USA/Canada
800.781.8864
For additional locations, please refer to tumi.com
TUMI
1001 Durham Avenue
South Plainfield, NJ 07080