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www.tuctuc.com
In compliance with Royal Legislative Decree 1/2007 of 16 November, by which the
consolidated text of the General Law on Protection of Consumers and Users (or equivalent
legislation substituting it) is approved, all tuctuc products are guaranteed for 2 years from the
delivery date.
Although if the product is found to be faulty during the first six months it is supposed (except
if there is proof to the contrary) that the product has a manufacturing fault, from the sixth
month on, the consumer will have to prove that the fault was not caused by misuse of the
product.
This guarantee includes firstly, the repair and replacement, and if this is not possible or
disproportionate, a reduction in the price or the termination of the contract.
To be entitled to this guarantee, the consumer must report the fault within two months of
having knowledge of it and must present the purchase receipt. If the consumer were to
inform of the fault after this two-month period, they will assume the damages established in
Law.
The guarantee includes:
· Any manufacturing defect of the product or its accessories when used in normal
climatic and geographical conditions and in compliance with the use and
maintenance instructions.
The guarantee does not include:
· Any damage caused by normal wear and tear.
· Any damage caused by an accident.
· Wear of wheels or fabric during the use of the product.
· Natural fading of colours.
· Claims for products that have been manipulated or modified.
· Any product repaired by third parties.
· Any damage caused by inadequate maintenance of the product
(Follow the instructions for use).
WARNING:
Products purchased second hand or in non-authorised establishments will be
guaranteed by the sellers, as established in law.
LEGAL
GUARANTEE
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