V7
WARRANTY INFORMATION
This warranty is provided by Total Tools (Importing) Pty Ltd of 20 Thackray Road,
Port Melbourne VIC 3207. Phone: 03 9261 1900 (we, us, our).
Express Warranty
Subject to the exclusions set out below, we warrant that this product will be free from defects
in materials or workmanship for 12 months from the date of purchase.
The benefits conferred by this warranty are in addition to all rights and remedies which you
may be entitled to under the Australian Consumer Law, and any other statutory rights you may
have under other applicable laws. This warranty does not exclude, restrict or modify any such
rights or remedies.
Warranty exclusions
This express warranty does not apply where a defect or other issue with the product is caused
by normal wear and tear, misuse or abuse of the product.
Consumer guarantees
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure.
Warranty claims
To make a claim under this warranty, you must bring the product along with the proof of
purchase and any other documentary evidence which you think is relevant to the Total Tools’
place of purchase where the claim will be handled on our behalf. Any cost incurred by you in
bringing the product to the place of purchase will be borne by you.
To make a claim under this warranty, the product and proof of purchase must be returned to
the Total Tools place of purchase during the warranty period specified above.
If your warranty claim is accepted, we (or the Total Tools store that handles the claim on our
behalf) will, at our discretion, repair or replace the product, or refund money to you and take
back the product.
