SmartCard 1060 User Guide.doc
1060
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8 Waste Electrical and Electronic Equipment (WEEE)
For EU Customers: All products at the end of their life must be returned to
TSL for recycling. For information on how to return product please contact
TSL.
9 Warranty
(A) Warranty
TSL’s hardware Products are warranted against defects in
workmanship and materials for a period of twelve (12) months from the date of
shipment, unless otherwise provided by TSL in writing, provided the Product
remains unmodified and is operated under normal and proper conditions.
Warranty provisions and durations on software, integrated installed systems,
Product modified or designed to meet specific customer specifications
(“Custom Products”), remanufactured products, and reconditioned or
upgraded products, shall be as provided in the applicable Product
specification in effect at the time of purchase or in the accompanying software
license.
(B) Spare Parts
Spare parts (i.e. parts, components, or subassemblies sold
by TSL for use in the service and maintenance of Products) are warranted
against defects in workmanship and materials for a period of thirty (30) days
from the date of shipment. Spare parts may be new or originate from returned
units under the conditions set forth in subsection D below.
(C) Repair of TSL branded hardware
For repairs on TSL branded hardware
Products under this Agreement, including repairs covered by warranty, the
repair services provided are warranted against defects in workmanship and
materials on the repaired component of the Product for a period of thirty (30)
days from the shipment date of the repaired Product, or until the end of the
original warranty period, whichever is longer. Any such defects shall be
notified to TSL in writing within 7 days of the same becoming apparent.
(D) Product Service
Products may be serviced or manufactured with parts,
components, or subassemblies that originate from returned products and that
have been tested as meeting applicable specifications for equivalent new
material and Products. The sole obligation of TSL for defective hardware
Products is limited to repair or replacement (at TSL’s option) on a “return to
base (RTB)” basis with prior TSL authorisation.
Customer is responsible for prompt shipment to TSL and assumes all costs
and risks associated with this transportation; return shipment to the Customer
will be at TSL's expense. Customer shall be responsible for return shipment
charges for product returned where TSL determines there is no defect (“No
Defect Found”), or for product returned that TSL determines is not eligible for
warranty repair. No charge will be made to Buyer for replacement parts for
warranty repairs. TSL is not responsible for any damage to or loss of any
software programs, data or removable data storage media, or the restoration
or reinstallation of any software programs or data other than the software, if
any, installed by TSL during manufacture of the Product.
