TX200/ TX300/ TX600
Bar Code Printer Service Manual
39
Cutter is not working
* The connector is loose.
* Cutter jam.
* Cutter PCB is damaged.
* Plug in the connect cable correctly.
* Remove the label.
* Make sure the thickness of label is less
than 0.19 mm.
* Replace a cutter driver IC board.
Skip labels when
printing
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with
dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or
Manual Gap options.
* Clear the GAP/Black mark sensor by
blower.
The printing position of
small label is incorrect
* Media sensor sensitivity is not set
properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD
menu is incorrect.
* The vertical offset setting in the
driver is incorrect.
* Calibrate the sensor sensitivity again.
* Set the correct label size and gap size.
* If using the software BarTender, please set
the vertical offset in the driver.
Missing printing on the
left or right side of label
* Wrong label size setup.
* Set the correct label size.
RTC time is incorrect
when reboot the printer
* The battery has run down.
* Check if there is a battery on the main
board.
Wrinkle problem
* Ribbon installation is incorrect.
* Media installation is incorrect.
* Print density is incorrect.
* Media feeding is incorrect.
* Please set the suitable density to have
good print quality.
* Make sure the label guide touch the edge
of the media guide.
Gray line on the blank
label
* The print head is dirty.
* The platen roller is dirty.
* Clean the print head.
* Clean the platen roller.
Irregular printing
* The printer is in Hex Dump mode.
* The RS-232 setting is incorrect.
* Turn off and on the printer to skip the
dump mode.
* Re-set the Rs-232 setting.
