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6. TroubleShooting
Problem
Solution
Ribbon does not advance or rewind
-
The media and ribbon must be installed then engage the print head
mechanism prior to turning on printer power.
-
Install the black ribbon spindle at the correct direction.
-
Pase check the "Media settings method" in the driver if it is set to
direct thermal mode.
Poor print quality
-
Clean the thermal print head.
-
Adjust the print density setting.
-
Ribbon and media are not compatible.
-
Media thickness is over spec.
-
Check if correct power supply is connected with printer.
Power indicator on printer does not illuminate
-
Check the power cord, see whether it is properly connected.
-
Check if the LED on the power supply is illuminated. If it is not lit on,
then the power supply is damaged.
-
Check if correct power supply is connected with printer.
ON-LINE
indicator is off,
ERR.
indicator is on
-
Out of paper or out of ribbon
If there is one beep sound when printer is error, then it's gap sensor problem.
Please check the following items.
(1) Calibrate gap sensor or setup the paper length in labeling
software/program properly.
(2). Install the paper at the correct
If there are two beeps sound when printer is error then it's ribbon sensor
problem. Please check the following items.
Is outside wound ribbon is used with this printer?
Содержание PRINTRONIX TTP-243 Plus
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