4
02-17
Guarantee
Your product is guaranteed for one year from the date of original
purchase, or hire purchase, against defects in materials or
workmanship during manufacture. Within the guarantee period
we undertake at our discretion, to repair or replace free of charge
to the purchaser, any part found to be defective, subject to the
following conditions:
C
ONDITIONS
1. Claims made under the terms of the guarantee must be
supported by the original invoice/bill of sale issued at the time
of sale, or the machine Serial No.
2. For claims under this guarantee contact the supplier from
whom you purchased the product who will arrange the
appropriate action. Do not initially return the product as this
could result in transit damage.
3. Neither Truvox nor its distributor shall be liable for any
incidental or consequential loss.
4. This guarantee is governed by the laws of England.
5. This guarantee does not cover any of the following:
•
Periodic maintenance, and repair or replacement of
parts due to normal wear and tear.
•
Damage caused by accident, misuse or neglect, or the
fitting of other than genuine Truvox parts.
•
Defects in other than genuine Truvox parts, or repairs,
modifications or adjustments performed by other than
a Truvox service engineer or authorised service agent.
•
Costs and risks of transport relating directly or indirectly
to the guarantee of this product.
•
Consumable items such as, brushes, drive discs, filters
and vacuum skirts.
•
This guarantee does not affect your statutory rights, or your
rights against the supplier arising from their sales or
purchase contract. Truvox’s policy is one of continual
product development and we reserve the right to alter
specifications without prior notice.
Recommended Spares & Accessories
Fault diagnosis
The following simple checks may be performed by the operator:
* If the fuse blows several times, the machine should be checked by an authorises Service Agent
PLEASE REFER TO THE BACK OF THE MANUAL FOR THE PICTORIAL
INSTRUCTIONS
Part No.
Item
05-4741-0000
HEPA Media vacuum bags
05-4742-0000
Vacuum belt
C223-2400
Charger including UK & EURO cables
Trouble
Reason
Remedy
Machine not
working
•
Battery pack has not been placed
properly in the battery holder
•
Battery empty
•
Mains switch on the battery is in the off
position
•
Ensure the battery pack is fitted
correctly
•
Charge the battery
•
Switch to on position
Battery pack is
not charging
•
Lack of voltage/electrical supply
•
Check fuse *, supply cord, plug
and socket outlet
Loss of suction
•
Bag full
•
Broken belt
•
Worn brushroll
•
Replace bag
•
Replace belt
•
Replace brushroll
•
Contact supplier
Charger’s LED
indicator is off &
no output voltage
when plugged in
•
Check the power cable and the
power plug of the device.
Dust escaping
from vacuum
•
Vacuum bag not installed correctly
•
Install bag properly.