TRUST UN110W WIRELESS NOTEBOOK CONNECTION KIT
14
8.3 Troubleshooting
Problem
Cause
Possible solution
The drivers have not
been (correctly)
installed.
Reinstall the drivers.
No ‘Network
Neighborhood’ icon
is displayed on the
desktop.
The network protocols
have not been installed
correctly.
Follow the instructions given
in chapter 6.2.
No stations or printers
have been shared with
other computers in the
network.
Share at least 1 station or 1
printer to make the computer
visible in the network.
The network card or
USB adapter has not
logged onto the network
correctly.
Wait approximately 20
seconds and try again.
The PC workgroup
name is not the same
as the workgroup name
for the other computers
in the network.
Change the workgroup in the
‘Network properties’.
The PC-Card or the
USB adapter is faulty.
Return the PC-Card or the
USB adapter to your dealer.
The other computers
are not visible on the
network.
The Access Point cable
has not been connected
or has not been
connected correctly.
Connect the Access Point
correctly. See the instruction
manual provided with the
Access Point. Check the
cable and, if necessary,
replace it.
The latest FAQ’s are
available on the
Internet.
See www.trust.com/12843 for
FAQ’s and other product
information.
The problem is not
listed here.
Other network
problems.
See the Troubleshooter:
www.trust.com> Customer
Care > Troubleshooters >
Network.
Check the FAQ's on the Internet (www.trust.com). You can register your product at
www.trust.com, so that you can receive optimal guarantee and service support. You
will be automatically informed of developments to your product and other Trust
products.
If you still have problems after trying these solutions, please contact one of the Trust
Customer Care Centers. Please have the following information available.
•
The article number. This is 12843.
•
A good description of what does not work.
•
A good description of when the problem occurs.
