TRUST FAMILYC@M 500 FLASH
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7. In this window, select the following:
‘
Play
’ to play the video,
‘
Save
’ to save the video,
‘
’ to sent the video as an .exe file.
8. Click on ‘Finish’ to close the Wizard.
This program has many more functions and possibilities.
For more information, please see this program’s Help function.
6.8 Using
VideoStudio
Please read the VideoStudio ReadMe file for instructions on how to use VideoStudio.
(Start -> Programs -> Ulead VideoStudio 4.0 SE Basic -> ReadMe)
7. Troubleshooting
Problem
Cause
Possible solution
The batteries have been installed
incorrectly.
Insert the batteries as described in
chapter 4.1.
The camera does not do
anything.
The batteries are empty.
Replace the batteries as described
in chapter 4.1.
The batteries become empty
quickly.
Old or NiCd batteries are used.
Replace the batteries with AA
alkaline or NiMH batteries.
Windows does not detect a
new device after connecting
the camera.
The computer's USB port does
not work.
Delete the USB port from the
‘Device Manager’ and reinstall it.
The camera is connected to
a USB HUB.
A USB HUB does not have its
own power supply.
Check whether the adapter for the
USB HUB is connected.
The computer becomes
jammed when using the
USB connection.
The USB port has shared an IRQ
with another device.
Remove cards from the computer or
divide the IRQ's differently. See your
Windows and/or PC instruction
manual for more information.
The camera is not connected to
the USB port.
Connect the camera to a USB port.
Error message ‘Capture
device was not detected’ is
displayed.
The camera is connected to a
USB HUB which does not have a
power supply.
Connect the camera to a USB HUB
which has a power supply or to a
USB port on your computer.
The TRUST FAMILYC@M
500 FLASH is marked with
an exclamation mark ‘!’ in
the ‘Device Manager’.
The camera is connected to a
USB HUB which does not have a
power supply.
Connect the camera to a USB HUB
which has a power supply or to a
USB port on your computer.
The FAMILYC@M 500
FLASH does not work in
combination with the
TV/capture card.
There is a conflict between the
camera and the TV card.
Carry out the following:
1) Remove the TV Capture card
2) Install the FAMILYC@M 500
FLASH
3) Install the TV Capture card
The problem is not listed
here.
The latest FAQ update is
available on the Internet.
Go to
www.trust.com/12640
for FAQ
and other product information.
Table 9: Troubleshooting