TRUST AMI MOUSE 250S CORDLESS
5 Troubleshooting
Problem Cause
Possible
solution
The receiver was not
connected to the
computer properly.
Check the PS/2 connection.
Computer not started up.
Start up the computer.
Batteries not inserted
correctly.
Insert the batteries as indicated
in the battery compartment.
The green LED on
the receiver does
not light up (there is
no connection
between the mouse
and the receiver).
Batteries are empty.
Insert new batteries.
Batteries are low.
Insert new batteries.
Too much distance
between mouse and
receiver.
The distance can be 1 meter at
the most.
Mouse operation is
jolting.
There is an obstacle
between the mouse and
the receiver.
Make sure the mouse and the
receiver are pointed towards
each other with no obstacles in
between.
Problem not listed
here.
FAQ update available
online.
Go to www.trust.com/12578 for
FAQ.
Register your product via www.trust.com so that you are able to receive optimal
guarantee and service support such as up-to-date FAQ and the latest drivers. You will
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products. And use the opportunity to win some spectacular prizes.
If you still have any problems after trying these solutions, please contact one of the
Trust Customer Care Centres. You can find more information on the last page of this
manual. Please have the following information available:
•
The article number. This is: 12578;
•
Information about your hardware: CPU; PS/2; internal memory; operating
system;
•
A good description of what exactly fails to work;
•
A good description of when exactly the problem occurs.
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