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fan heater TFC 25 E
Errors and faults
Warning of electrical voltage
Tasks which require the device to be opened must
only be carried out by authorised specialist
companies or by Trotec.
The device has been checked for proper functioning several
times during production. If malfunctions occur nonetheless,
check the device according to the following list.
The device does not start:
•
Check the power connection.
•
Check the power cable and mains plug for damage. If you
notice damages, do not try to take the device back into
operation.
If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
•
Check the on-site fusing.
•
Check the room temperature. The room thermostat may
have switched off, because the desired room temperature
has been reached.
•
The motor might be defective. Have a defective motor
replaced by a specialist electrical company.
•
Check whether the device is standing upright and on level
ground. The tilt protection may have been tripped owing to
the fact that the device was knocked over. Always put up
the device in an upright position on a suitable, sufficiently
dimensioned surface.
•
The room thermostat might be defective. Have a defective
room thermostat replaced by a specialist electrical
company.
•
The overheating protection may have been tripped. Have a
specialist electrical company or Trotec check the electrics
and replace the overheating protection.
•
Wait for 10 minutes before restarting the device. If the
device is not starting, have the electrics checked by a
specialist company or by Trotec.
The fan is not running:
•
Check whether the device is switched on.
•
Check the power connection.
•
Check the power cable and mains plug for damages.
•
The fan motor might be defective. Have a defective fan
motor replaced by a specialist electrical company.
The air current is reduced:
•
Check the air inlet and outlet. Make sure that air inlet and
outlet are not obstructed. Remove any dirt. Observe the
minimum distance from walls or other objects according to
the technical data.
The device is loud or is losing performance:
•
Check the air filter for dirt. If necessary, clean or replace
the air filter.
•
Wait for at least 3 minutes before switching the device
back on.
The device is loud or vibrates:
•
Check whether the device is set up in a stable and upright
position.
The device does not respond to the infrared remote control:
•
Check whether the distance between remote control and
device is too large and reduce it if necessary.
•
Make sure there are no obstacles, such as furniture or
walls, between the device and the remote control. Ensure
visual contact between device and remote control.
•
Check the charging status of the batteries and change
them if required.
•
If the batteries have just been changed, check them for
correct polarity.
Note
Wait for at least 3 minutes after maintenance and
repair work. Only then switch the device back on.
The device still does not operate correctly after these
checks:
Please contact the customer service. If necessary, bring the
device to an authorised specialist electrical company or to
Trotec for repair.