10107M-17
12. FREQUENTLY ASKED QUESTIONS
Q1. My consol is showing LS
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Treadmill has not received a speed signal for 8 seconds.
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Turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
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If the error persists please contact our call centre on 0861 876 526 (0861 Trojan)
Q2. My consol is showing E1
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Memory of the consol is malfunctioning or the CPU is having accessing problems.
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Turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
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If the error persists please contact our call centre on 0861 876 526 (0861 Trojan)
Q3. My computer consol is not working
1. Check that your power cord is in your power outlet and is on.
2. Check that you have a power supply to your home.
3. Ensure that the consol computer cables have been connected properly in the neckpiece when assembling the unit.
Q4. My consol is showing an “E2” error
1. This is an incline error.
2. Return incline to 0, and leave for 30 seconds
3. If the error continues, turn off computer, unplug, leave for 30 seconds, then restart the treadmill.
4. If the error persists, please contact our call centre on 0861 876 526
Q5. The consol cannot read the hand pulse signal
1. The hand pulse sensors will not operate correctly if your skin is extremely dry. Moisten your hands and try again.
2. Avoid moving your hands while exercising and hold the hands pulse sensors firmly while exercising. If you do
move your hands while exercising, give the computer a few seconds to resample and display your correct heart pulse rate.
3. Clean the hand pulse sensors to ensure good contact between your body and the pulse sensor.
4. If the error persists, please contact 0861 876 526
Q6. My LCD is dim
1. Check if unit is in direct sunlight, move if neccessary.
2. If display does not improve, please contact 0861 876 526
