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2) It is the responsibility of the user to return the faulty
telephone to Trojan Telecom. We ask you to cover this
cost and we will return your replacement telephone at our
expense.
3) We reserve the right to repair the faulty item or replace
it with a similar telephone of the same make.
4) Discontinued models under warranty will be replaced
with a similar or more featured telephone.
5) We reserve the right to charge for items considered to
be chargeable under fair wear and tear.
6) User misuse or any modification carried out to the DBT
telephone by the customer is not considered a
manufacturing fault or component defect. Therefore it is
not covered by the warranty.
7) Accidental damage such as liquid spillage or user
damage will not be covered under the terms of the
warranty.
8) When returning the telephone please ensure you fully
complete the returns authorisation form, failure to do so
could cause you unnecessary delay.
Warranty
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The terms of this warranty do not effect your statutory
rights.
Warranty applies to UK customers only.
Faulty units should be returned to our service centre at the
following address, together with the completed return
form on the opposite page.
SERVISCOMM
UNIT 2, RED BARNES WAY
McMullen Road, Darlington
DL1 2RR UK
