7
Storage and Service
Storage
To avoid battery drain, all connected equipment should be turned off and disconnected from the UPS. Press and hold the ON/OFF button for one
second. Your UPS will be completely turned off (deactivated), and will be ready for storage. If you plan on storing your UPS for an extended period,
fully recharge the UPS batteries every three months. Plug the UPS into a live AC outlet, turn it on by pressing and holding the ON/OFF button for
one second and allow the batteries to recharge for 24 hours. If you leave your UPS batteries discharged for a long period of time, they will suffer a
permanent loss of capacity.
Service
A variety of Extended Warranty and On-Site Service Programs are also available from Tripp Lite. For more information on service, visit
www.tripplite.com/support. Before returning your product for service, follow these steps:
1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading of the
instructions.
2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.
3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a Returned Material
Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model and serial numbers, along with
other general purchaser information. The RMA number, along with shipping instructions will be emailed to you. Any damages (direct, indirect,
special or consequential) to the product incurred during shipment to Tripp Lite or an authorized Tripp Lite service center is not covered under
warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service center must have transportation charges prepaid. Mark the RMA number
on the outside of the package. If the product is within its warranty period, enclose a copy of your sales receipt. Return the product for service using
an insured carrier to the address given to you when you request the RMA.
Regulatory Compliance
Regulatory Compliance Identification Numbers
For the purpose of regulatory compliance certifications and identification, your Tripp Lite product has been assigned a unique series number. The series number can be found on the
product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series number. The
series number should not be confused with the marketing name or model number of the product.
WEEE Compliance Information for Tripp Lite Customers and Recyclers (European Union)
Under the Waste Electrical and Electronic Equipment (WEEE) Directive and implementing regulations, when customers buy new electrical and electronic equipment from
Tripp Lite they are entitled to:
• Send old equipment for recycling on a one-for-one, like-for-like basis (this varies depending on the country)
• Send the new equipment back for recycling when this ultimately becomes waste
Tripp Lite has a policy of continuous improvement. Specifications are subject to change without notice. Photos and illustrations may differ slightly from actual products.
1111 W. 35th Street, Chicago, IL 60609 USA • www.tripplite.com/support
Battery Replacement
*UPS and Battery Recycling
Please recycle Tripp Lite Products. The batteries used in Tripp Lite products are sealed Lead-Acid batteries. These batteries are highly
recyclable. Please refer to local codes for disposal requirements.
Call Tripp Lite for recycling info at +1.773.869.1234.
Go to the Tripp Lite Website for up-to-date information on recycling the batteries or any Tripp Lite product.
Please follow this link: http://www.tripplite.com/support/recycling-program/
19-02-251 93-38D7_RevB
