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Warranty
(United States)
Trilogy Touch Technology
TOUCH MONITOR LIMITED WARRANTY
A. Limited Warranty
Trilogy Touch Technology, Inc. (“Trilogy”) warrants the TFT-LCD touch monitor(s) (“the Monitor”) or (“product”) you
have purchased from Trilogy or from a Trilogy Authorized Reseller, to be free from defects in materials and
workmanship under normal use for a period of three (3) years. The warranty period begins on the date of purchase.
Your original purchase invoice (sales receipt) is your proof of purchase. If you cannot provide the original purchase
invoice (sales receipt), the warranty period will be based on the manufacture date-code shown on the monitor. A
Monitor that has been exchanged is warranted starting at the original date of purchase. The burden of warranty
entitlement is solely on the customer.
Should a defective product meet the warranty terms, Trilogy may provide an advance replacement product, shipped
within 24 business hours, at the customer’s request. Monetary security for the replacement is required.
This warranty extends only to the original purchaser; it is not transferable to anyone who subsequently purchases,
leases, or otherwise obtains the Monitor. It excludes expendable parts. During the warranty period, Trilogy will repair
or replace defective hardware with new or equal to new parts and products. All exchanged parts and monitors
replaced under this warranty will become the property of Trilogy. During the warranty period, there will be no charge
for labor or parts. Freight costs to return products to Trilogy will be the customer’s responsibility. If, after repeated
efforts, Trilogy is unable to repair the Monitor to good working order, the product may be replaced with an equal
product, solely at Trilogy’s discretion. Customers must notify Trilogy Technical Support, in writing within 30 days of a
service incident. If Trilogy determines that the product does not meet the warranty entitlements, then Trilogy’s sole
responsibility will be to offer a billable repair.
B. Warranty Limitation; Exclusion; Exclusive Remedies
This Limited Warranty does not extend to any Monitor that has been damaged; a) during or as a result of use other
than for its normal intended purpose, failure to use the monitor in accordance with the User’s Manual which
accompanies it, misuse, abuse, or negligence; (b) by the use of parts not manufactured or sold by Trilogy; (c)
modifications of the Monitor; (d) as a result of services by anyone other than Trilogy or freight damage when returning
the monitor to Trilogy or Trilogy’s Service Center; (f) due to unusual physical or electrical stress or interference, failure
or fluctuation of electrical power, lighting, static electricity, fire, floods, or any acts of God.
THIS WARRANTY IS MADE IN LIEU OF ALL OTHER WARRANTIES, RIGHTS OR CONDITIONS, EXPRESSLY OR
IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND CIRCUMSTANCES ARISING FOR
DEALING, CUSTOM OR THE USAGE OF TRADE. THE BUYER IS RESPONSIBLE FOR DETERMINING IF THE
PRODUCT IS SUITABLE FOR A SPECIFIC PURPOSE AND/OR MEETS THE BUYER’S PRODUCTION
REQUIREMENTS. TRILOGY SHALL NOT BE HELD LIABLE FOR ANY DAMAGES, INCIDENTAL OR
CONSEQUENTIAL, ARISING FROM OR IN CONNECTION TO THE USE OF THEIR PRODUCTS WHETHER OR
NOT IT IS CONSISTENT WITH ANY OTHER STATEMENT MADE IN THE WARRANTY DOCUMENT.
THIS LIMITED WARRANTY GIVES THE BUYER SPECIFIC LEGAL RIGHTS. THERE MAY ALSO BE OTHER
RIGHTS THAT VARY FROM STATE TO STATE. BUYERS ARE ADVISED TO CONSULT APPLICABLE STATE
OR PROVINCIAL LAWS FOR FULL DETERMINATION OF RIGHTS.
