TREX® OUTDOOR FURNITURE™ 20-YEAR LIMITED WARRANTY
Poly-Wood, Inc., (hereinafter “Poly-Wood”), the licensee of Trex® Outdoor Furniture
™
, warranties to the original purchaser
(“Purchaser”) that, for a period of twenty (20) years of residential use and one (1) year for commercial use from the date of
original purchase, under normal use and service conditions, Trex Outdoor Furniture brand high-density polyethylene (HDPE)
products shall be free from material defects, and shall not splinter, crack, chip, peel, rot, or suffer structural damage from
insect infestation. Further, Poly-Wood warranties that for a period of 30-days from date of purchase all Trex Outdoor
Furniture products shall be free from defects related to workmanship.
Aluminum Frames:
Welds and Joints are warranted to not break or crack for 5 years of residential use, 1 year of commercial use
Powder Coat Finish is warranted to not peel for 5 years of residential use, 1 year of commercial use
Hardware:
Hardware used in production or assembly of Poly-Wood products are warranted to not break for 5 years of
residential use, 1 year of commercial use
Cushions:
Cushions are warranted to be free from workmanship or material defects for 30-days from purchase. This warranty
does not apply to normal wear and tear effects on the cushions, which are received by regular use of the cushions.
Neither does it cover damage due to unauthorized repairs or alterations, negligence, misuse or abuse, improper
assembly and acts of God
Umbrellas:
Umbrellas are not covered under the Trex Outdoor Furniture warranty
The following items are specifically excluded from the Trex Outdoor Furniture limited warranty. Poly-Wood shall not be liable
for any failure, defect or damage resulting from or connected with the following:
Fading, color change, or color match – Trex Outdoor Furniture HDPE products are made with UV-stabilizers to
minimize fading, however upon exposure to the sun all colors will fade to some degree. To minimize possible fading
cover your furniture or use a UV-protectant such as Armor All®
Rust or corrosion of stainless steel hardware – please see Cleaning/Maintenance information for details on how to
maintain your hardware
Assembly or handling of products after they leave our factory, including any lack of performance or improper
performance in any way by the dealer or assembler
Abnormal use of the products
The application of paint, varnish or other coating or chemical not approved by Poly-Wood or the application of heat
or radiation from an external source such as a barbecue grill, another appliance, fire or reflection from windows or
doors
Any lack of compatibility between our products and any other product not manufactured by us that causes damage
to or failure of our products
Labor, transportation or assembly costs
Color or pattern variance between any new replacement section or pieces and other sections or pieces. (We
reserve the right to discontinue or modify any product line or color without notifying the original purchaser. If the
original product is not available, we retain the right to choose to provide replacement material of equal value or
quality.)
Damage caused by, among other things, use of incompatible accessories, intentional acts, unreasonable use,
misuse, physical abuse, vandalism, riot, insurrection or civil disorder, accidents or corrosive atmospheres (such as
those contaminated by acid rain, harmful chemicals or vapors), or
any act of God (such as fire, flooding, hurricane,
earthquake, tornado, lightning, ice, etc.), environmental condition (such as air pollution, mold, mildew, etc.),
staining from foreign substances (such as dirt, grease, oil, etc.), or normal weathering (defined as exposure to
sunlight, weather and atmosphere which may cause any colored surface to gradually fade, darken, chalk, or
accumulate dirt or stains);
Assembly of hardware, accessory items or defects caused by their assembly
Proper maintenance of your product is required to support the benefits of this warranty. This warranty is voided in the event
that there are indications of abuse or neglect to the furniture. This warranty does not apply to normal wear and tear effects
on the furniture, which are received by regular use of the furniture.
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