© Copyright 2011 TRENDnet. All Rights Reserved.
19
TRENDnet User’s Guide
TE100-MFP1
Troubleshooting
Q: I typed http://192.168.10.100 in my Internet Browser Address Bar, but an error
message says “The page cannot be displayed.” How can I access the printer server’s
management page?
Answer:
1. Check your hardware settings again. See “Network Installation” on page 4.
2. Make sure the Power and LAN lights are lit.
3. Make sure your network adapter TCP/IP settings are set to
Obtain an IP address
automatically
or
DHCP
(see the steps below).
4. Press on the factory reset button for 15 seconds, the release.
Windows 7
a. Go into the
Control Panel
, click
Network and Sharing Center
.
b. Click
Change Adapter Settings
, right-click the
Local Area Connection
icon.
c. Then click
Properties
and click
Internet Protocol Version 4 (TCP/IPv4)
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Windows Vista
a. Go into the
Control Panel
, click
Network and Internet
.
b. Click
Manage Network Connections,
right-click the
Local Area Connection
icon and click
Properties
.
c. Click
Internet Protocol Version (TCP/IPv4)
and then click
Properties
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Windows XP/2000
a. Go into the
Control Panel
, double-click the
Network Connections
icon
b. Right-click the
Local Area Connection
icon and the click
Properties
.
c. Click
Internet Protocol (TCP/IP)
and click
Properties
.
d. Then click
Obtain an IP address automatically
and click
OK
.
Note:
If you are experiencing difficulties, please contact your computer or operating
system manufacturer for assistance.
Q: The utility cannot find my print server. What should I do?
Answer:
1. Make sure your router and your network is properly working.
2. Verify that your computer is properly connected to your network.
2. Make sure that the print server is turned on and is connected to your network
3. Close the utility and re-open it
Q: I cannot print to my printer. What should I do?
Answer:
1. Make sure that all drivers and software that is provided with your printer are installed
on your computer. Please note these drivers and software are required to be installed
on computers that will be using the printer behind the print server.
2. Verify that the printer is working.
3. Power cycle the printer and print server. Close and re-open the utility.
Q: I cannot find my USB device connected to the print server. What should I do?
Answer:
1. Make sure that all drivers and software that is provided with your USB device
installed on your computer. Please note these drivers and software are required to be
installed on computers that will be using the printer behind the print server.
2. Verify that the USB device is properly working and connect it directly to your
computer.
3. Power cycle the printer and print server. Close and re-open the utility.
Q: Can I connect a USB Hub to the print server to add additional USB devices?
Answer:
1. Yes you can, however please consider that most USB devices are powered by the USB
port and some devices requires an optimal power source. Connecting a USB hub will
degrade the power source and your device may not work properly.
Q: I have completed the utility installation but the utility does not open. What should I
do?
Answer:
1. Make sure that your computer meets utility’s the minimum requirements.
2. Uninstall the utility and reinstall the utility.
3. Restart your computer
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