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Introduction
1 - 1
Travis Industries
Gas T-Shoot Guide
19203
Troubleshooting Flowchart
Does the pilot stay
lit when the gas
control knob is
released?
Does the
blower work
correctly?
Does the pilot
ignite with the
gas control
knob in?
Does the
igniter spark?
Gas control knob not held down long enough (30 seconds)
Gas supply turned off (pg. 2-3)
Pilot tube/orifice blocked (pg. 2-3)
Blower starts when heater is hot (15 min. - This is Normal)
Blower circuit may be faulty (pg. 2-15)
Spark electrode too far from pilot hood (pg. 2-1)
Piezo not grounded (pg. 2-1)
Electrode has a cracked base (pg. 2-2)
Piezo defective (pg. 2-2)
Heater unplugged or breaker ÒOFFÓ (Check Outlet & Breaker)
Piezo wire loose or damaged (pg. 2-1)
T
O
L
PI
ON
OFF
T
O
L
PI
ON
OFF
Gas line not purged (pg. 2-2)
Pilot circuit faulty
Spill switch circuit faulty (pg. 2-5)
B-Vents Only
Millivolt production inadequate
Pilot needs adjustment
(pg. 2-3)
Thermocouple Defective
(pg. 2-4)
Does the main
burner turn on?
On/Off switch, thermostat, or remote control off (turn ÒONÓ)
Gas control knob turned to ÒPILOTÓ (turn to ÒONÓ)
Head Coil Defective (pg. 2-8)
Burner electrical circuit faulty (remote, thermostat, etc.) (pg. 2-7)
Millivolt production inadequate
Thermopile Defective
(pg. 2-6)
Does the flame
look correct?
Flame is blue for first 15 minutes (This is normal)
Flame height may be adjusted too low (Adjust higher)
Burner pan holes may be clogged (pg. 2-9)
Logs placed incorrectly (pg. 2-9)
Gas pressure incorrect (propane running empty) (pg. 2-10)
Orifice may be obstructed (pg. 2-11)
Incorrect Restrictor Position (pg. 2-9)
DVÕs Only
Incorrect air shutter setting (pg. 2-8)
Blower is defective (pg. 2-16)
Troubleshooting Flowchart
Possible Causes
Yes
Yes
Yes
Yes
Yes
Yes
Propane tank empty (pg. 2-2)
EPU defective (pg. 2-6)
Does the main
burner shut off
unexpectedly?
AA
A
A
A
A
A
Vent not drafting/Negative pressure (pg. 2-12)
B-Vents Only
DVÕs Only
Pilot lifting off of thermocouple (pg. 2-13)
Spill switch circuit faulty (pg. 2-5)
B-Vents Only
Remote Thermostat Faulty (pg. 2-14)
Blower knob is in ÒOFFÓ position (Turn blower knob ÒONÓ)
No
No
No
No
No
No
No
Pilot needs adjustment
(pg. 2-3)