S
ERVICE
& M
AINTENANCE
Operator Manual Rev 2.0
Page 39
Step 6
Wait for 2 green leds and restart the monitor.
Step 7
Go to MENU / HELP / MONITOR INFO and verify that the software and firmware versions
match with the update package.
Comments
The update duration may vary between 3 minutes and 6 minutes depending of your
hardware and files present on the USB key.
During the first startup following an update, the monitor automatically performs a backup
of all firmwares and a full reset. It can take several seconds before your monitor reach its
normal operation.
You can visit our support section on our website for more information regarding monitor
updates (registered users only).
Precaution
We advise you to format your USB key before an update to avoid hidden files problems.
Do not rename files on the USB key.
Calibration
The white point of the monitor is individually calibrated in factory for D65 and D56.
The calibration doesn’t need to be performed except after some specific service operation
as the replacement of the backlight unit or if you need to match a large inventory of your
CineMonitorHD Evolution after hundreds hours of use.
To perform the calibration, you need to send the product to the factory.
Product Return
For repairs and technical operation you may return the product to the factory. Please use
the following procedure:
➀
Ask for a RAN (Return Authorization Number)
Log in to our website using your user
account and visit the Support section
www.transvideo.eu/support
Or contact us by:
Email
Fax
+33 2 3260 1479
Tel
+33 2 3232 2761
You will need to provide part number & serial number (found on the back of your product)
and to briefly describe the reason for the return.
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