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Transition Networks

N-GXE-POE-xx-01 User Guide

33599 Rev. E

https:/www.transition.com

Page 29 of 34

Testing

Network

Connectivity

Automatically detect and update drivers and software if you are connected to the Internet from the
computer that needs updated drivers from

http://www.intel.com/support/network/sb/CS-031482.htm

Minimize the number of splices and the distance to the splice in the 12 V cable if PoE power is not
being applied to the PD.

Recording

Model

and

System

Information

After performing the troubleshooting procedures, and before calling or emailing Technical Support,
please record as much information as possible in order to help the TN Tech Support Specialist.

1. Record

N-GXE-POE-xx-01

model

information: Product ID: _____________________________

Serial #: ___________________________

Board Rev: _____________________________

PCB Version: ______________________ MAC Address: ___________________________

LED status: ____________________________________________________________________

2. Record

the

System

information: Check your computer documentation for support information.

PC make and model: _________________________________________________________

Operating System: _______________________________________________________________

BIOS version: __________________________________________________________________

Configuration: __________________________________________________________________

LED Status: ____________________________________________________________________

PC’s Icon Tray indication: _________________________________________________________

PoE Powered Device(s): __________________________________________________________

3. Provide

your

service

contract

number: ___________________________________________

4. Describe the failure: _____________________________________________________________

______________________________________________________________________________

5. Describe any action(s) already taken to resolve the problem (e.g., changing mode, rebooting, etc.):

____________________________________________________________________________

______________________________________________________________________________

6. What VoIP phone make and model? _________________________________________________

7. What i210 driver version? __________________________________________________________

8. What ECP Utility VLAN settings/driver VLAN setting? ____________________________________

Содержание N-GXE-POE-LC-01

Страница 1: ...N GXE POE xx 01 Network Interface Card NIC User Guide 33599 Rev E...

Страница 2: ...cket to standard and added a note on Jumper J6 3 J6 5 C 8 23 16 Add N GXE POE SC 01 update driver install link grounding and jumper information and clarify VLAN tagging scenario Utility LED and contac...

Страница 3: ...xample 11 Cable Descriptions 12 Copper Cable Requirements 13 Standard PoE Parameters 13 Cisco IP Phones PoE 13 802 3at Summary of Electrical Isolation Requirement 14 N GXE POE xx 01 PoE 14 802 3af Cla...

Страница 4: ...all the Driver Software 25 Teaming Channel Bonding Feature s 25 QoS on VoIP Traffic 26 PXE Preboot eXecution Environment Boot Option 27 Troubleshooting 28 Troubleshooting Procedure 28 Testing Network...

Страница 5: ...N GXE POE xx 01 works in environments where the VoIP Phone system is capable of VLAN tagging and the Host PC can pass un tagged data traffic or it can generate a Tag Ordering Information Part Number D...

Страница 6: ...E xx 01 installed into a PSE device When you connect VoIP phones to your network PCs you must separate Voice traffic from Data traffic using a VLAN since Voice traffic needs a higher priority than Dat...

Страница 7: ...g P below coming from the IP phone system and the Tag labeled Tag I coming from the PC Host Tagging from the fiber NIC N GXE POE xx 01 is an option provided through the use of the EPC Ethernet Packet...

Страница 8: ...vironment with possible VLAN configurations using the optional TN EPC Utility to send Ethernet frames to the switch The EPC Ethernet Packet Controller Utility N POE EPC which can be downloaded from th...

Страница 9: ...le Bracket N GXE POE LC 01 N GXE POE SFP 01 and N GXE POE SC 01 S ship with a standard profile bracket attached Low Profile LP Bracket included option on some models The N GXE POE SC 02 L ships with a...

Страница 10: ...enabled the loss of the fiber link will cause the loss of the copper link The copper link will not be established until the fiber port has a valid link Specifications The N GXE POE xx 01 was designed...

Страница 11: ...User Guide 33599 Rev E https www transition com Page 11 of 34 Dimensions Standard High Profile Bracket 4 763 in x 0 850 in 120 9802 mm x 21 59 mm Low Profile LP Bracket 3 156 in x 0 866 in 80 1624 mm...

Страница 12: ...ies section on page 5 and are shown below Note that TN PN N POE CBLKIT provides all three cables shown below and is typically used for pre sales proof of concept After that just one of the cables is t...

Страница 13: ...ent operating temp 5 C with one mode two pairs active Supported cabling Category 5 More stringent cable specification allows assumption of more current carrying capacity and lower resistance 20 0 Ohms...

Страница 14: ...d pdf for the full document N GXE POE xx 01 PoE The N GXE POE xx 01 uses a single power sourcing equipment controller designed for use in IEEE 802 3 Type 1 and Type 2 high power compliant Power over E...

Страница 15: ...DC Disconnect detection involves measurement of current A disconnected PD stops consuming current which can be inspected by the PSE So the PSE must disconnect power within 300 to 400 ms from when the...

Страница 16: ...mation on the Sleep state Wake on LAN behavior and related topics see the System Power States article at https msdn microsoft com en us library windows desktop aa373229 v vs 85 aspx Windows users can...

Страница 17: ...ard You may also have received one or more optional cable connection accessories See Cable Descriptions on page 12 for details Save the packaging for possible future use Note the appropriate bracket i...

Страница 18: ...and place it on an antistatic surface 8 Check the N GXE POE xx 01 for signs of damage particularly on the PCB edge connector Caution Never attempt to install a damaged NIC card If the N GXE POE xx 01...

Страница 19: ...ow to remove the HP bracket from the N GXE POE LC 01 or N GXE POE SFP 01 and replace it with the low profile LP bracket You can also use this procedure to remove the LP bracket and replace it with the...

Страница 20: ...e Capacitance is too high Blink Off 5 times Problem with POE 54V or PD error detected 12 Volts not detected Blink Off 6 times Reserved Blink Off 7 times Over current OFF PD Signature is shorted non PO...

Страница 21: ...Transition Networks N GXE POE xx 01 User Guide 33599 Rev E https www transition com Page 21 of 34 Jumper Locations and Settings PCB 11483 05 Jumper Locations PCB 11502 02 Jumper Locations...

Страница 22: ...jumpered enabled Removing jumper disables possibility to change switch configuration through the EPC host software utility which configures the switch to tag VLAN ID s for untagged VoIP phone applica...

Страница 23: ...red PCIe slot and remove the blank faceplate from the PC chassis Keep the faceplate in a safe place as you may need it for future use Note If you cannot locate or know how to find a PCIe slot refer to...

Страница 24: ...a Fiber Optic Network Cable to the NIC To connect a fiber optic network cable to the NIC perform the following steps 1 Prepare a fiber optic cable with an appropriate connecter Warning The fiber opti...

Страница 25: ...ices ANS VLANs Article ID 000005677 at http www intel com content www us en support network and i o ethernet products 000005677 html has a good introduction to ANS VLANs software downloads VLAN types...

Страница 26: ...htm 3 BIOS UEFI references http uefi org uefi The UEFI Forum is a community effort by many companies in the personal computer industry to modernize the booting process UEFI stands for Unified Extensi...

Страница 27: ...processor family platforms Installing the UEFI Network Driver Option ROM Using PROSet Intel PROSet for Windows Device Manager can install the UEFI network driver on an Intel network adapter s option R...

Страница 28: ...le or conflicting devices settings 9 Run Windows Device Manager and scan for changes 10 Check that the PC s BIOS version is appropriate and update to the latest See the PC documentation 11 Check if th...

Страница 29: ...______________ Operating System _______________________________________________________________ BIOS version __________________________________________________________________ Configuration __________...

Страница 30: ...ver voltage failures caused by use outside of the product s specified rating or normal wear and tear of mechanical components Transition Networks will at its option Repair the defective product to fun...

Страница 31: ...or authorization of repair If no authorization is obtained or the product is deemed not repairable Transition Networks will retain the 200 00 service charge and return the product to the customer not...

Страница 32: ...ropean regulations Warning This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Achtung Dieses...

Страница 33: ...eidsvoorschriften worden ge nstalleerd S curit lectrique IMPORTANT Cet quipement doit tre utilis conform ment aux instructions de s curit S hk turvallisuus T RKE T m laite on asennettava turvaohjeiden...

Страница 34: ...works 10900 Red Circle Drive Minnetonka MN 55343 USA tel 1 952 941 7600 toll free 1 800 526 9267 fax 952 941 2322 sales transition com techsupport transition com customerservice transition com Copyrig...

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