10
CGETF10xx-10x
24-hour Technical Support: 1-800-260-1312 International: 00-1-952-941-7600
Troubleshooting
If the media converter fails, isolate and correct the fault by determining the
answers to the following questions and then taking the indicated action:
1
.
Is the PWR
(power)
LED illuminated?
NO
•
Is the media converter inserted properly into the chassis?
•
Is the power cord properly installed in the chassis and at the external
power source and does the external power source provide power?
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 2.
2.
Is the LKC
(copper link)
LED illuminated?
NO
•
Check the twisted-pair copper cables for proper connection.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 3.
3.
Is the LKF
(fiber link)
LED illuminated?
NO
•
Check the fiber cables for proper connection.
•
Verify that the TX and RX cables on the media converter are
connected to the RX and TX ports, respectively, on the other device.
•
If the converter is connected to another xGETF10xx-10x via fiber,
make sure that the Auto-Negotiation
(DIP switch 4)
is disabled (UP)
in hardware mode, or disabled via software in software mode.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 4.
4.
Is the RXC
(copper receive)
LED flashing?
NO
•
If there is no activity on the 1000Base-T port, proceed to step 5.
•
If there is activity on the 1000Base-T port, disconnect and reconnect
the twisted-pair copper cable to restart the initialization process.
•
Restart the workstation to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 5.
5.
Is the RXF
(fiber receive)
LED flashing?
NO
•
If there is no activity on the 1000Base-SX/LX port, continue below
•
If there is activity on the 1000Base-SX/LX port, disconnect and
reconnect the fiber cable to restart the initialization process.
•
Restart the workstation to restart the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
Declaration of Conformity
Name of Mfg:
Transition Networks
6475 City West Parkway, Minneapolis MN 55344 USA
Model:
CGETF10xx-10x Series Media Converters
Part Number(s):
CGETF1013-105, CGETF1014-105, CGETF1015-105,
CGETF1017-105, CGETF1018-105, CGETF1024-105,
CGETF1029-105, CGETF1029-106,CGETF1035-105,
CGETF1029-107, CGETF1029-108, CGETF1039-105
Regulation:
EMC Directive 89/336/EEC
Purpose: To declare that the CGETF10xx-10x to which this declaration refers is in
conformity with the following standards.
CISPR 22:1993; EN 55022:1998 Class A; FCC Part 15 Subpart B; EN 55024:1998;
21CFR subpart J; EN 61000-2-3:1995; EN61000-3-3:1995;
I, the undersigned, hereby declare that the equipment specified above conforms to the above
Directive(s) and Standard(s).
July 15, 2005____
Stephen Anderson, Vice-President of Engineering
Date
[email protected] -- Click the “Transition Now” link for a live Web chat.
11
Contact Us
Technical support
Technical support is available 24-hours a day
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
Transition now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-based seminars
Transition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]
Address
Transition Networks
6475 City West Parkway
Minneapolis, MN 55344, USA
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322
