34 User Manual
9. Qualification
We grant a warranty of 60 months as standard, starting from the date of the
purchase invoice marked. We will only perform warranty services when the faulty
unit is returned to us together with a copy of the invoice and warranty card which
are issued by the dealer to the user. The unit should be returned in its original or
equivalent packaging, please preserve the original packing. The costs for new
packing and shipment are absorbed by the customer. In addition, the type label on
the unit must be fully legible. If these requirements are not fulfilled, we reserve the
right to deny warranty services.
Warranty claims are excluded for direct or indirect damages due to:
1)
Beyond warranty date;
2)
Without warranty card and serial number;
3)
Transport damage;
4)
Improper use, operation and refitting;
5)
Non-observance to the relevant safety instructions and work in the severe
environment out of the recommended ones in this manual;
6)
Beyond installation and use areas of the relevant international standards;
7)
Influence of foreign objects and force majeure (lightning strike, overvoltage,
severe weather, fire etc).
