WARNING:
Any other servicing should be performed by a certified technician.
Contact Tramontina’s Customer Service Department for more assistance.
IMPORTANT:
- DO NOT clean the Evaporator Fingers.
- DO NOT use harsh detergents or bleach to clean the Ice Maker.
- Leave the cover open to allow the interior to completely air dry prior to storage.
Problem
Possible Reason
Recommended Adjustment
ADD WATER
indicator
light is illuminated.
There is not enough water in the
water reservoir.
Turn off the Ice Maker, add water to the
water reservoir up to the maximum water
line. Press the
ON/OFF
button to restart
the Ice Maker.
ICE BIN FULL
indicator
light is illuminated.
The ice bin is full.
Remove any ice cubes that may be
blocking/covering the ice capacity
sensors (
see page 4
).
Empty and replace the ice bin.
Ice Maker / Control Panel
does not operate.
Ice Maker is not receiving
adequate power.
Ensure Ice Maker is connected to
a wall outlet and not a ground-fault
circuit interrupter (GFCI) outlet.
Ice bin is full, but the
Ice Maker continues
producing ice.
Direct sunlight or sunlight reflection may
cause the ice bin capacity sensors to
malfunction.
Move appliance to a darker location,
away from direct sunlight or sunlight
reflection.
Ice cubes stick together.
Ice making cycle is too long.
Remove the ice cubes produced.
Restart the Ice Maker and press the
CUBE SIZE
button to select the
SMALL
ice cube size.
The water temperature in the water
reservoir is too cool.
Replace with warmer water.
Ice making cycle is
normal, but no ice
is produced.
Ambient temperature or water
temperature in water reservoir
is too warm.
Place the Ice Maker in a cooler area.
Replace water with cooler water.
ADD WATER and
ICE BIN FULL indicator
lights are simultaneously
illuminated.
Electrical power surge.
Turn off Ice Maker and unplug from the
wall outlet. Reconnect the power plug
and restart the Ice Maker.
There may be air in the lines, or the
lines are blocked.
Remove the water drain plug and drain
out a small amount of water. Replace the
drain cap, add water if necessary, and
restart the Ice Maker.
The water reservoir cannot detect the
water level.
Check if ice is blocking the ice shovel.
Turn the Ice Maker
OFF.
Remove the
ice cubes produced and then restart.
- 9 -
- 10 -
TROUBLESHOOTING
CUSTOMER SERVICE
In the unlikely event this item is damaged or missing parts, please do not return it to the store.
Instead, please contact our customer service department listed below for assistance so we can
work quickly and efficiently to resolve product issues.
TRAMONTINA USA, Inc.
Customer Service
12955 West Airport Blvd.
Sugar Land, TX 77478-6119
(800) 221-7809
www.tramontina-usa.com
CLEANING AND MAINTENANCE
•
When not in use, and prior to storing the Ice Maker, ensure the appliance is clean
and the interior is completely dry.
• Drain any remaining water from the water reservoir by moving the front edge of the
Ice Maker over a sink and opening the water drain plug.
• Remove the ice bin and scoop, and thoroughly dry the water reservoir with
a soft cloth.
• Hand-wash the ice bin and scoop with warm soapy water and dry thoroughly.
• Wipe the exterior surface with a soft damp cloth and dry thoroughly.
• Leave the cover open to allow the interior to completely air dry prior to storage.
NOTE:
DO NOT rinse the Ice Maker under running water or immerse the appliance in water.
NOTE:
After emptying the ice bin or adding water, the next ice making cycle may leave
some cubes under the water tray. The ice shovel will automatically move these cubes into
the ice bin during subsequent cycles. Only use the ice from the ice bin, and do not attempt
to manually move the cubes into the ice bin.
WHEN ICE PRODUCTION IS COMPLETE
• To stop ice production, press the
ON/OFF
button and wait for the appliance to stop
running. Unplug the Ice Maker from the wall outlet. Allow the appliance to reach
room temperature.
• To drain any remaining water from the water reservoir, move the front edge of the Ice
Maker over a sink and open the water drain plug.
• Remove the ice bin and scoop, and thoroughly dry the water reservoir with a soft cloth.
Leave the cover open to allow the interior to completely air dry.
