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CHAPTER II
WARRANTY & SERVICE
BASIC SERVICE
We are very interested in maintaining good customer relations. Only by having
your complete confidence and satisfaction with our product and its service can
we assure our continued success as a manufacturer of recreational vehicles.
We have found that continuing a pleasant and effective relationship through our
dealers is equally as important as maintaining the technical excellence of our
product. Your authorized dealer will cordially assist you in providing service,
maintenance, selection of options, parts, and instructions concerning the
operation of your vehicle.
Should you have a problem, contact your local dealer's service department for
an appointment. In addition, there my be regional parts centers where you may
obtain components for your trailer. Watch
www.trailmanor.com
for parts and
service updates.
FACTORY
A factory service department is operated at our Jacksboro, Tennessee,
manufacturing facility. If your TrailManor requires repairs that your dealer feels
could be best accomplished at the factory, you may bring it to our plant for
repairs with the following stipulations:
You must make an appointment prior to returning it to the factory.
Freight costs are the responsibility of the owner.
OUT OF TOWN SERVICE
If you should need service while you are vacationing, contact your RV dealer for
assistance or call the factory, Monday through Friday, at 423-563-6685. We will
recommend a local service department and instruct them on correct service
procedures.
