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10. Warranty
TPS Pty. Ltd. guarantees all instruments and electrodes to be free from defects in
material and workmanship when subjected to normal use and service. This
guarantee is expressly limited to the servicing and/or adjustment of an instrument
returned to the Factory, or Authorised Service Station, freight prepaid, within
twelve (12) months from the date of delivery, and to the repairing, replacing, or
adjusting of parts which upon inspection are found to be defective. Warranty
period on electrodes is three (3) months.
There are no express or implied warranties which extend beyond the face hereof,
and TPS Pty. Ltd. is not liable for any incidental or consequential damages arising
from the use or misuse of this equipment, or from interpretation of information
derived from the equipment.
Shipping damage is not covered by this warranty.
PLEASE NOTE:
A guarantee card is packed with the instrument or electrode. This card must be
completed at the time of purchase and the registration section returned to TPS
Pty. Ltd. within 7 days. No claims will be recognised without the original
guarantee card or other proof of purchase. This warranty becomes invalid if
modifications or repairs are attempted by unauthorised persons, or the serial
number is missing.
PROCEDURE FOR SERVICE
If you feel that this equipment is in need of repair, please re-read the manual.
Sometimes, instruments are received for "repair" in perfect working order. This
can occur where batteries simply require replacement or re-charging, or where the
electrode simply requires cleaning or replacement.
TPS Pty. Ltd. has a fine reputation for prompt and efficient service. In just a few
days, our factory service engineers and technicians will examine and repair your
equipment to your full satisfaction.
TO OBTAIN THIS SERVICE, PLEASE FOLLOW THIS PROCEDURE:
Return the instrument AND ALL SENSORS to TPS freight pre-paid and insured
in its original packing or suitable equivalent. INSIST on a proof of delivery
receipt from the carrier for your protection in the case of shipping claims for
transit loss or damage. It is your responsibility as the sender to ensure that TPS
receives the unit.
