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Why do the VR control connection tests always fail?
1. Check that the router is plugged correctly into the power
supply
2. If the tests still fail after several trials perform the following
steps:
a) Unplug the battery
b) Unplug the router power supply
c) Connect back the battery
d) Connect back the router to the power supply
e) Reboot the PC
f ) Restart the wireless adaptor for VIVE connection assistant and
retry.
3. Please contact the customer service if the problem is still not
solved.
How do you pair the HMD receiver and the PC transmitter?
1.
Check to ensure that the HMD receiver and the PC transmitter
have been connected and powered. Check that there is no
obstruction between the two, and the connection requirements
are met.
2.
Follow the "Usage Steps" in the User manual for pairing
operation. After the devices are powered ON, the indicators
on the HMD receiver and the PC transmitter will blink slowly;
after about 15 seconds, the connection lights will flash quickly,
indicating a successful pairing.
3.
If you fail after a couple of trials by following the steps in the
User Manual, please contact the customer service.
Note:
If the VR is not in use for more than 2 minutes, after
the indicators on the HMD receiver and the PC transmitter
blink quickly, the signal connection indicators will turn off
automatically. The adaptor will enter into a standby state to save
power, and it will be activated automatically when the wireless
connection is on.
1
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Connection issues
8. FREQUENTLY ASKED QUESTIONS
