PC Configuration
1
2
1
Software Installation
2
Access the Camera using IP Installer
Your surveillance Camera Installation is Complete!
1. The item “
Download signed ActiveX controls
" is “
Prompt
" by default, you
can change it after the whole configuration.
Insert the provided Resource CD into your CD-ROM drive.
The Setup Wizard will automatically pop up, then
click “
Intelligent IP Installer
”.
The Intelligent IP Installer window will appear. Click “
Next
”.
Select the optional program as needed. The default setting
is highly recommended. Click “
Next
” .
Click “
Finish
” to complete the setup.
The configuration is similar in Windows XP/Vista/7. Here we take Internet Explorer 6.0 in Windows XP for example.
Open IE browser. Click “
Tools
”, then select “
Internet Options...
”
Click “
Security
” -> “
Internet
” -> “
Custom Level...
”. Find the item
“
Download signed ActiveX controls
” and check “
Prompt
”. Click
“
OK
”.
Click “
Security
” -> “
Local Intranet
” -> “
Custom Level...
”. Find the
item “
Download signed ActiveX controls
” and check “
Prompt
”.
Click “
OK
”.
Click the icon of
Intelligent IP Installer
on the computer’s Desktop.
Click “
Search
”, the main page will show up listing all
active TP-LINK camera devices. You can find the MAC
address of the Camera on its lable. Select the
relevent camera from the list and click “
Link to IE
”.
Enter User name and Password to log in to the IP Camera.
(Default is
admin / admin
)
When accessing the IP Camera for the first time, a yellow
information bar will appear below the address bar. Click the
information bar, and select “
Install ActiveX Control...
” .
Click “
Install
” .
Live video displays in the centre of your web browser.
2. If the CD does not automatically run with the installation window appearing,
find the CD drive in the “
My Computer
” space and run it directly there.
www.tp-link.com
TP-LINK TECHNOLOGIES CO., LTD.
Note:
For advanced settings, please refer to the
User Manual
and
Application Guide
on
Resource CD.
For detailed Troubleshooting and Technical Support contact, please log on to our
Technical Support Website.
http://www.tp-link.com/en/support
Technical Support
For all other technical support, please contact us by using the following details:
UK
Singapore
Global
Tel: +86 755 26504400
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Tel: +65 62840493
E-mail: [email protected]
Service time: 24hrs, 7 days a week
Tel: +44 (0) 845 147 0017
E-mail: [email protected]
Service time: 24hrs, 7days a week
Germany / Austria
Tel :+49 1805 875465 (German Service)
+49 1805 TPLINK
E-mail: [email protected]
Fee: 0.14 EUR/min from the German
fixed phone network and up to 0.42
EUR/min from mobile phone.
Service Time: Monday to Friday, 9:00 AM
to 6:00 PM, GMT+1 or GMT+2
(Daylight Saving Time in Germany)
* Except bank holidays in Hesse
USA / Canada
Toll Free: +1 866 225 8139
E-mail: [email protected]
Service time: 24hrs, 7days a week
Malaysia
Tel: 1300 88 875465 (1300 88TPLINK)
E-mail: [email protected]
Service time: 24hrs, 7days a week
Russian Federation
Tel: 8 (499) 754-55-60
／
8 (800) 250-55-60
(toll-free call from any RF region)
E-mail: [email protected]
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in
Russian Federation
Tel: (+62 ) 021 6259 135
E-mail: [email protected]
Service time: Monday to Friday 9:00
-12:00 ; 13:00 -18:00 (Except public
holidays)
Switzerland
Tel: +41 (0)848 800998 (German Service)
E-mail: [email protected]
Fee: 4-8 Rp/min, depending on rate of
different time
Service time: Monday to Friday 9:00 AM to
6:00 PM. GMT+ 1 or GMT+ 2 (Daylight Saving
Time)
Indonesia
Australia / New Zealand
Turkey
Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: [email protected] (AU)
[email protected] (NZ)
Service time: 24hrs, 7 days a week
Tel: 444 19 25
（
Turkish Service
）
NZ 0800 87 5465
E-mail: [email protected]
Service time: 9:00 AM to 6:00 PM, 7days a week
Italy
Tel: +39 02 66987799
E-mail: [email protected]
Service time: Monday to Friday,
9:00 AM to 6:00 PM
Ukraine
Tel: 0-800-505-508
E-mail: [email protected]
Service time: Monday to Friday
14:00 PM to 22:00 PM
Toll Free: 0800-770-4337
(Portuguese Service)
E-mail: [email protected]
Service time: Monday to Saturday
08:00 AM to 08:00 PM
Brazil
Poland
Tel: +48 (0) 801 080 618 / +48 22 7217563
(if calls from mobile phone)
E-mail: [email protected]
Service time: Monday to Friday 9:00 AM to 5:00
PM. GMT+1 or GMT+2 (Daylight Saving Time)
For more troubleshooting help, go to
www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, go to
http://www.tp-link.com/en/support/download/
France
Tel: +33 (0) 820 800 860 (French service)
Email: support.fr @tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 AM to
6:00 PM (Except French Bank holidays)
