ENGLISH
,
10
SECTION G:
TROUBLESHOOTING
BEFORE REQUESTING A SERVICE CALL
The following symptoms are normal during operation of the heater.
CONDITION
REASON
White smoke or smell inside home when the heater
is first used.
Machine oil used in factory assembly, or transit
dust burns off the surfaces of the burner or heat
exchanger.
Flashing flames visible in viewing window for a few
minutes after ignition.
The burner is cold and igniter is kept running for a
while after.
Irregular metallic “cracking” noises when when
heater is ignited or extinguished.
Expansion / contraction of hot metal components
within the heater warming and cooling.
Warm air is not discharged as soon as ignited.
Delay is to prevent nuisance cool air.
Audible “chugging sound” from fuel pump.
Air is in the fuel pump (No fuel). At first “Start Up”
the rapid “chugging noise”, may continue for a
minute or two, until air is purged from the pump*.
Regular pulse “Ticking” noise from heater.
Sound of fuel pump in normal operation.
Heat chamber or heat exchanger can be seen
through the air outlet louver’s glowing red hot.
Normal
Occasional yellow flickering in blue flame.
Normal
*lf rapid “chugging” sound from fuel pump does not cease and if heater shuts OFF…….
1. Push Fuel Sump Red Reset Button. (refer to SECTION E) DO NOT hold down.
2. Insure that all valves (including fire valve) are open.
3. Insure external fuel tank has fuel and fuel filters are clean.
ERROR CODE
INFORMATION
WHAT TO DO
E-0
Power interrupted.
Re-ignite the heater.
E-2
Ignition safety feature is activated. / No fuel.
Contact your dealer. / Refill fuel.
E-6
Extinguished during operation. / No fuel.
Contact your dealer. / Refill fuel.
E-8
Blower motor malfunction.
Contact your dealer.
E-12
Overheating safety feature is activated.
Clean the air filter and remove dust.
E-13
Burner thermistor malfunction.
Contact your dealer.
Excess fuel in the burner.
Contact your dealer.
E-22
Ignition failure three times.
Contact your dealer.
E-23
Primary flame rod (Flame sensor) is malfunction and/or dirty. Consult your dealer.
-- : --
Timer is not setting.
Set the timer.
Hi
Room temperature is higher than 35˚C.
Position of room temperature sensor is not correct.
Check the position of room temperature
sensor.
Lo
Room temperature is lower than -9˚C.
Room thermistor malfunction or disconnected.
Check the position of room temperature
sensor.
W
he
n h
ea
te
r i
s s
ta
rt
ed
o
r e
xt
ingu
is
he
d
.
W
he
n h
ea
te
r i
s
in
op
er
at
io
n.
