WWW.MANUALS.WS
WWW.MANUALS.WS
Part 9
Reporting safety defects for
U.S. owners
201
REPORTING SAFETY
DEFECTS FOR U.S.
OWNERS AND
UNIFORM TIRE
QUALITY GRADING
Reporting safety defects for
U.S. owner
s
Uniform tire quality grading
If you believe that your vehicle has
a defect which could cause a crash
or could cause injury or death, you
should immediately inform the Na-
tional Highway Traffic Safety Ad-
ministration (NHTSA) in addition to
notifying Toyota Motor Sales,
U.S.A., Inc.
(Toll-free: 1-800-331-4331).
If NHTSA receives similar com-
plaints, it may open a investiga-
tion, and if it finds that a safety de-
fect exists in a group of vehicles, it
may order a recall and remedy
campaign. However, NHTSA can-
not become involved in individual
problems between you, your deal-
er, or Toyota Motor Sales, U.S.A.,
Inc.
To contact NHTSA, you may either
call the Auto Safety Hotline toll-
free at 1-800-424-9393 (or
366-0123 in Washington D.C.
area) or write to: NHTSA. U.S. De-
partment of Transportation. Wash-
ington D.C. 20590. You can also
obtain other information about mo-
tor vehicle safety from the Hotline.