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ENGLISH
Uninstallation
How can I uninstall the software for this graphics card?
Select
Control Panel>Add/Remove Programs
from the
Start
menu and delete the
following programs.
• Matrox Driver
• Matrox PowerDesk-SE
Driver setup
I can’t select the predetermined resolution.
Check the followings:
• Was the display connected when turning on the computer? Start up the computer
with the display being connected.
• Isn't the old display driver still active? Remove the old driver and reinstall the new one.
I can’t uncheck "Hide modes that this display cannot display."
Log in as a user with administrative privileges.
Can I have Portrait and Landscape displays or two different resolutions at the same
time using the two DVI outputs on this card?
Yes.
I don't get the PowerDesk-SE icon or its menu doesn't appear.
Is Microsoft .NET Framework 2.0 installed? Check to see if the display is connected to
this card on the
Settings
tab in the Display Properties dialog box.
One of two displays connected to this card doesn't work.
Confirm that it is not set to "Single Display Mode." Select
Display
Properties>Settings
(tab) and see if the display is connected to this card.
Miscellaneous
Grayscale images are not displayed properly.
Check the color setting. The following modes do not support 256 shades of gray: 8 bit
color, 16 bit color, and Programmable gray palette. Set it to one of the followings: 32
bit color, Fixed linear gray palette, or Fixed non-linear gray palette.
I tried to use a 32 bit color display and an
8 bit fixed linear gray
monochrome display
together, display color changes.
The following symptoms occur due to restrictions for
the Windows XP/Vista system
color palette. It is not a failure.
• When the primary display is set to 32 bit color and the secondary is set to 8 bit fixed
linear gray, the active title bar on the secondary display may appear dithered.
•
When the primary display
is set to 8 bit fixed linear gray and the secondary display is
set to 32 bit color, the background color on the secondary display turns to gray.
In Windows XP/Vista, the gray shades behind the menu
temporarily changes.
This can happen
when you have a 32 bit color display (primary) along with a fixed
linear gray monochrome display. Uncheck either "Use the following transition effect
for menus and tool tips: (Fade effect)" or "Show shadows under menus" in
Display
Properties>Appearance>Effects
.
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