40
41
Rear Cleansing, Front Cleansing and Wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
remote control button is pressed because the water must be warmed up first.
-
●
Did you sit on the toilet continuously for 2 hours or longer? (If so, operation is
stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
If the water supply pressure drops signi
fi
cantly, for example if water is used
elsewhere or if there is a water failure, the function may stop for safety.
➞
Flip the power switch to OFF and wait about 10 seconds before flipping it on again.
If the same symptom reappears.
➞
There may be a malfunction. Consult
with TOTO customer service (see contact information on the back cover).
13
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
9
●
Are you using a toilet seat cover, a toilet lid cover or a
seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
9
●
Are you pressing "Wand CLEAN" button?
When you press "Wand CLEAN" button, "" comes out from the
vicinity of the wand to clean the wand.
➞
To clean the wand with it extended, perform "Wand cleaning".
26
The wand extends
but the cleansing
water does not
come out /
The cleansing water
pressure is weak
●
Has a water failure occurred?
➞
Press "Stopping" button on the remote control and wait until water
service is restored.
-
●
Is the shutoff valve closed?
➞
Fully open the shutoff valve.
13
●
Is the water
fi
lter drain valve clogged with foreign matter?
➞
Clean the filter.
27
●
Is the water pressure set to a low level?
14
The cleansing water
is cold
●
Is the warm water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
18
-
Stops in the middle
of use
●
"Rear cleansing", "Rear soft cleansing" and "Front cleansing" stop
automatically after 5 minutes of continuous use.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
9
Water comes out
unexpectedly from
the wand
●
Water comes out from the area around the wand for several seconds after the
Pre-mist has
fi
nished.
●
Is the "Wand CLEAN" LED on the main display
fl
ashing?
"Auto Wand CLEAN" starts and the wand is cleaned.
-
17
Troubleshooting
Flushing
*1
Trouble
Please check
Ref.
Page
For not
fl
ushing
●
Are the main tap and the in-wall tank's shutoff valve fully open?
-
●
Has a water failure occurred?
➞
Use a bucket to flush water.
34
The toilet does not
fl
ush even when the
button is pressed
●
Are you pressing the button repeatedly?
(After pressing the flush button, operation will not be accepted for about 10 to
20 seconds.)
-
The bowl unit
does not clean
automatically or
timing is delayed
(Auto
fl
ushing)
●
Is "Auto
fl
ushing" set to "OFF"?
➞
Set to "ON".
●
Even if "Auto
fl
ushing" is set to "ON", it is not available in the following
instances.
About 60 seconds after the toilet is
fl
ushed.
➞
Wait about 60 seconds and flush the toilet with the remote control.
When the time spent sitting on the toilet seat is less than about 6 seconds.
➞
Flush with the remote control.
When standing and using.
➞
Flush with the remote control.
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
30
15
15
15
9
●
The timing for the "Auto
fl
ushing" can be changed.
(After about 10 seconds
➞
after about 5 or 15 seconds)
30
The toilet
fl
ushes on
its own
●
Is "Auto
fl
ushing" set to "ON"?
➞
You can turn it "OFF".
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you lift your hip off the toilet seat during use or
sit forward on it, the seat switch may not turn on, and thus auto flushing may
occur during use.
30
9
Toilet Seat and Toilet Lid
Trouble
Please check
Ref.
Page
The toilet seat is
cold
●
Is the toilet seat temperature set to "OFF" or a low level?
18
●
Is energy saver in operation?
The energy saver feature is on when the "Energy saver" LED is on and the
"Power" LED is off on the main display.
When you sit on the seat, the toilet seat heater is turned on temporarily and
the seat is warmed in about 15 minutes.
➞
You can turn it "OFF" if the energy saver feature is "ON".
20
22
●
Have you been seated for a long time?
After about 20 minutes of sitting, the temperature starts going down, and
after about 1 hour, the toilet seat heater is turned "OFF".
➞
Stand up from the seat and then use again.
-
●
Is a toilet lid or seat cover installed?
➞
Remove any covers.
9
*1 Except TCF794***, TCF796***.
Reference
