LOADTRACK LTL
™
INSTALLATION, OPERATION AND MAINTENANCE MANUAL
7
During the applicable warranty period, any Total Protection Solutions
®
surge protector device which fails due to defect in
materials, workmanship, or any transient surge event to include lightning, shall be repaired or replaced at the expense of the
manufacturer.
Prior to shipment of any suspect or known defective product a Return Material Authorization (RMA) number must be
obtained. An official RMA number and shipping instructions can be obtained from the distributor where the product was
originally purchased. Distributors can obtain the official RMA number by contacting the Total Protection Solutions Customer
Service Department at 800-647-1911. Products arriving without an official RMA number will not be accepted and will be
returned freight collect to the original point of shipment.
Products being returned with an official RMA number should be shipped by prepaid freight to the nominated point of return
as shown on the RMA documentation.
Total Protection Solutions shall have no liability under this warranty for problems or defects directly or indirectly caused by
misuse of the Product, alteration of the Product (including removal of any warning labels), accidents, improper installation,
application, operation or improper repair of the Product.
THIS WARRANTY REPRESENTS THE ENTIRE WARRANTY OF TOTAL PROTECTION SOLUTIONS. ALL OTHER
WARRANTIES EXPRESS OR IMPLIED, ORAL OR WRITTEN, INCLUDING, BUT NOT LIMITED TO, THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. THE LIABILITY OF TOTAL
PROTECTION SOLUTIONS, AT ITS SOLE OPTION, UNDER THIS WARRANTY IS EXPRESSLY LIMITED TO THE REPLACE-
MENT OR REPAIR OF THE DEFECTIVE PART THEREOF. IN NO EVENT SHALL TOTAL PROTECTION SOLUTIONS BE
LIABLE OR RESPONSIBLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR CHARACTER,
NOR SHALL ITS LIABILITY EVER EXCEED THE PURCHASE PRICE PAID FOR SUCH DEFECTIVE PRODUCT.
Warranty period begins from date of original owner purchase. This warranty is not transferable and may only be enforced by
the original end user. Claims under this warranty must be submitted to Total Protection Solutions within thirty (30) days of
discovery of any suspected product defect.
Warranty Period
LoadTrack
®
LTL
15 years
TPS WARRANTY STATEMENT
