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Tr
oubleshooting
Steam escaping
from the rice
cooker
The inner lid is not attached
properly.
The inner lid and/or cooking pot
is deformed.
Check the condition of the inner
inner lid is correctly seated in
lid and gasket. Confirm that the
the cooker cover.
Foreign substances are stuck to
the inner lid, cooking pot rim or
the frame of the rice cooker.
Clean both the cooking pot and
rice cooker after each use.
Rice cooker
boiling over and
spattering
NOTE:
It is normal
for moisture to
appear on the inner
lid or cooking pot
and drip when the
lid is opened.
The inner lid and/or steam vent
are not attached properly.
After cleaning replace both the
inner lid and steam vent into
the rice cooker. See “Care and
Cleaning.”
The steam vent and/or
temperature sensor is dirty.
Clean the steam vent and
temperature sensor.
Porridge program was
unintentionally used to cook rice.
Select the cooking program for
the ingredients you are cooking.
Difficult to close
the cooker lid
The inner lid is not attached
properly.
NOTE:
The outer lid will not
close unless the inner lid is
attached correctly.
Replace the inner lid into the
top cover of the rice cooker. See
“Care and Cleaning.”
Foreign substances in the lid
latch well are preventing the
outer lid from latching.
Remove debris from the lid
latch well.
Film on interior of
cooking pot
The starch in the rice will melt
during cooking and dry onto the
interior of the cooking pot.
During washing, use a non-
abrasive plastic scouring pad
or utensil to gently remove the
ERROR DISPLAY
PROBLEM
POSSIBLE CAUSE
SOLUTION
E1, E2, E5,
E6, EU
Circuit Board and
Sensor Fault
Immediately unplug rice cooker.
After error is resolved, plug in rice cooker, and then
press CANCEL to remove error code from display.
film.
