89
PROBLEM SOLVING
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e
Why are the colours wrong when an
NTSC source is played?
Connect the source via a SCART lead and play.
Select
Colour System
from the
Setup
menu.
a
Set the Colour to
Auto
and exit.
b
Go to the
Picture
menu and adjust the tint.
Ge
ne
ra
l
Why don’t the controls of the television
work?
Check that
Panel Lock
is not
On
.
Why doesn’t the remote control work?
Check that batteries aren't exhausted or inserted incorrectly
Why is the
digital
channel locked?
The channel has been locked in
Channel Options
(see ’Digital settings –
Why are some of the
digital
subscription
channels unavailable?
Your subscription needs upgrading. Contact your service provider.
What is DVB-T?
Digital Video Broadcast via an aerial/antenna.
What is DVB-C?
Digital Video Broadcast via a cable connection.
How are DTV radio channels selected?
Select from All Channel List (
LIST
button).
What can be done if the PIN number has
been forgotten?
Use the Master PIN code of 1276, then change to a number of your choice.
Select
Parental PIN Setup
from the
DTV Settings
menu to enter PIN.
Ensure that no-one else can use the Master PIN by removing the Owner’s
Manual.
Why when
digital
subtitles have been
selected are they not showing on screen?
Subtitles are not currently being transmitted by the broadcaster.
Why are there problems with analogue
text?
Good performance of text depends on a good strong broadcast signal. This
normally requires a roof or loft aerial. If the text is unreadable or garbled,
check the aerial. Go to the
main index
page of the text service and look for
the
User Guide
. This will explain the basic operation of text in some detail. If
further information is needed on how to use text
see the text section
.
Why is a page number visible at the top
of the screen but no text?
Text has been selected but Teletext information is currently unavailable on
the current source.
Why don’t the devices connected via
HDMI operate properly?
Make sure to use cables with the HDMI logo
(see page 9).
Some early HDMI equipment may not work properly with the latest HDMI
TV products, due to new standard adoption.
Why don’t the HDMI CEC Control
devices work?
When the connected HDMI CEC Control device does not work correctly after
you have changed the settings of the device, turn off your television and
unplug the power cord, and then plug and turn on again. Unplug the HDMI
cable of the HDMI CEC Control device and lead again.
Why is the HDMI CEC logo still
showing when the equipment has been
disconnected?
If the HDMI CEC Control device is disconnected, the logo will disappear after
approximately one minute.
Why don’t the networked devices work?
The LAN cables are not connected properly or at all. Connect all cables (see
page 12).
Make sure your network address is set up correctly (see page 47).
Why doesn’t the wireless network work?
Check that the AP is powered on.
Why doesn’t the Media Player feature
operate?
Make sure that devices are connected correctly.
Incorrect behaviour may occur with a USB Hub connection.
Check your network setup if using DLNA CERTIFIED™ Server.
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