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After you turn off the computer, and the content of memory has been saved
to the internal storage drive, turn off the power to any peripheral devices.

Do not turn the computer or devices back on immediately. Wait a moment
to let all capacitors fully discharge.

System Recovery

There is a hidden partition allocated on the internal storage drive for the
System Recovery Options in the event of a problem.
You can also create recovery media and restore the system.
The following items are described in this section:

Creating Recovery Media
Restoring the pre-installed software from your created Recovery
Media
Restoring the pre-installed software from the Recovery Partition

If you choose TOSHIBA Maintenance Utility to erase the internal storage
drive, all data including the operating system and recovery partition will be
deleted. In that case, you cannot create recovery media or restore the pre-
installed software from the recovery partition. Make sure that you have
already created recovery media before you start TOSHIBA Maintenance
Utility. This recovery media can be used to restore your system after you
have erased your internal storage drive.

Creating Recovery Media

This section describes how to create Recovery Media.

Recovery Media Creator might not be pre-installed depending on the
model you purchased.
Be sure to connect the AC adaptor when you create Recovery Media.
Be sure to close all other software programs.
Do not run software such as screen savers which can put a heavy
load on the CPU.
Operate the computer at full power.
Do not use power-saving features.
Do not write to the media when the virus check software is running.
Wait for it to finish, then disable virus detection programs including any
software that checks files automatically in the background.
Do not use utilities, including those intended to enhance internal
storage drive access speed. They might cause unstable operation and
damage data.

User's Manual

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Содержание Tecra X40-D

Страница 1: ...User s Manual Portégé X30 D Tecra X40 D ...

Страница 2: ...e first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 10 Power Condition Descriptions 3 11 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 TOSHIBA Pointing De...

Страница 3: ...stem Settings 5 7 USB Charge 5 8 TOSHIBA Setup Utility 5 10 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 16 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 3 Information about Intel AMT 7 13 Information about Intel Authenticate 7 17 Legal Footnotes 7 17 VCCI Class B Information Ja...

Страница 4: ...User s Manual iv ...

Страница 5: ...at stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed fo...

Страница 6: ...able protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interf...

Страница 7: ...he countries regions where it is required EU Declaration of Conformity This product is carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This produ...

Страница 8: ...g from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other devices or machines in the near surr...

Страница 9: ...a eu Eco Design Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 By participating in the ...

Страница 10: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Страница 11: ...pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes in battery time is not a defect or fail...

Страница 12: ...puter from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn ...

Страница 13: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Страница 14: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Страница 15: ...puter and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer...

Страница 16: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 12 ...

Страница 17: ...to make sure that you have all the following items TOSHIBA Portable Personal Computer USB C to Ethernet LAN Adapter USB C to VGA Adapter provided with some models and varies depending on the model you purchased AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of...

Страница 18: ...r use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you can reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the...

Страница 19: ...t does not correspond to both the voltage range and the frequency specified on the regulatory label of the unit Failure to do so might result in a fire or electric shock possibly resulting in serious injury Always use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so might result in a fire or electric sh...

Страница 20: ...rd is included with the computer depending on the model 2 Plug the power cord into a live wall outlet 3 Connect the DC output plug of the AC adaptor to one of the Thunderbolt 3 USB Type C ports on your computer The DC IN Battery indicator glows You can also establish connection through the USB Type C adapter provided with some models Refer to the USB Type C Adapters section for more information Fi...

Страница 21: ...nel with reasonable care Opening it vigorously or slamming it shut might damage the computer Be careful not to open the display panel too far as this might put stress on the display panel s hinges and cause damage Do not lift the computer by the display panel Do not close the computer with pens or any other objects left in between the display panel and the keyboard When opening or closing the disp...

Страница 22: ...ting system Volume cannot be adjusted during Windows Setup Do not touch the display screen while turning on the computer 1 Open the display panel 2 Press the power button Figure 2 5 Turning on the power 1 1 Power button Product appearance depends on the model you purchased Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power To install the operating sys...

Страница 23: ... instance Tiles show you dynamic information from apps without having to open them Windows taskbar By default the bottom of the desktop is Windows taskbar You can see all of your currently running apps on the Windows taskbar Task view Task view is launched from Windows taskbar at the bottom of the screen Task view allows you to view the apps that are currently running Also you can create custom de...

Страница 24: ...apps are pre installed in your computer you can also download many others from the Windows Store You can search for and browse thousands of apps all grouped into easy to find categories there Windows Hello Windows Hello is a more personal and secure way to sign in to your Windows system apps and services using fingerprint or face recognition To set up Windows Hello click Start Settings Accounts Si...

Страница 25: ...ill boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the internal storage drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you might lose data or damage the disk Never turn off the power while an applicat...

Страница 26: ... system to reactivate and run pre programmed tasks or preserve unsaved data which might interfere with aviation or other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data To prevent data loss do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices When the AC adaptor is connec...

Страница 27: ...r indicator blinks amber If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode consumes more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static electr...

Страница 28: ...Power menu set up according to the following steps 1 Click Start Windows System Control Panel System and Security Power Options 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be conf...

Страница 29: ... media or restore the pre installed software from the recovery partition Make sure that you have already created recovery media before you start TOSHIBA Maintenance Utility This recovery media can be used to restore your system after you have erased your internal storage drive Creating Recovery Media This section describes how to create Recovery Media Recovery Media Creator might not be pre instal...

Страница 30: ...B Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows operating system from the internal storage drive as normal 3 Insert the first blank disc into the external optical disc drive tray or insert the USB Flash Memory into one available USB port 4 For models without Recovery Media Creator pre in...

Страница 31: ... 2 In the TOSHIBA Setup Utility screen select Advanced System Configuration Boot Mode Note Please skip the following contents if you cannot find the Boot Mode option in your system 3 Select UEFI Boot Default If you set the Boot Mode except for UEFI Boot the recovery media created by Recovery Media Creator will NOT be able to restore If you create a recovery image using advanced recovery tools from...

Страница 32: ... third party partitioning program to reconfigure the partitions on your internal storage drive you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is connected during the restoring process Do not close the display panel during the restoring process When you reinstall the Windows operating system the internal storage drive will be reformatted and all data...

Страница 33: ...ith the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 1 3 2 1 Stereo speakers 3 Power indicator 2 DC IN Battery indicator Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC...

Страница 34: ...onnected to a desk or other large object in order to deter theft of the computer Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices The port with the icon has Sleep and Charge function Note that it is not p...

Страница 35: ...M Card slot Right side The following figure shows the right side of the computer Figure 3 3 The right side of the computer 1 2 3 5 4 1 Smart Card slot 4 Thunderbolt 3 USB Type C port A 2 Memory media slot 5 HDMI out port 3 Thunderbolt 3 USB Type C port B Provided with some models Product appearance depends on the model you purchased Smart Card slot This slot allows you to install a Smart Card devi...

Страница 36: ...f all functions of all Thunderbolt devices USB devices that are available Some functions associated with a specific device might not operate properly Before removing a USB device from the Thunderbolt 3 USB Type C port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such a...

Страница 37: ...over to avoid causing any damage Figure 3 5 The underside of the computer 1 1 2 2 1 Cooling vents 2 Stereo speakers Product appearance depends on the model you purchased Cooling vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a s...

Страница 38: ...ith the display open This section shows the computer with the display panel open In order to open the display lift up the display panel and position it at a comfortable viewing angle for you User s Manual 3 6 ...

Страница 39: ... recognition sensor 11 Power button ring LED 3 Infrared LED 12 Keyboard 4 Microphones 13 Touch Pad 5 Web Camera LED 14 Touch Pad control buttons 6 Web Camera 15 Fingerprint Sensor 7 Wireless communication antennas not shown 16 AccuPoint 8 Display screen 17 AccuPoint control buttons 9 Display hinges Provided with some models Product appearance depends on the model you purchased User s Manual 3 7 ...

Страница 40: ...en enrolling your face to Windows Hello please make sure that there is no other face in preview of Windows Hello setup dialog While Face recognition sensor is capturing your face make sure that your face is in front of the sensor and you look directly at it Microphone The built in microphone allows you to record sounds for your application Refer to the Sound System and Video mode section for more ...

Страница 41: ...erating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on battery Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Display hinges The display hinges allow the display panel to be positioned at a variety of ...

Страница 42: ... Windows Hello Some models are equipped with a Fingerprint Sensor AccuPoint A pointer control device located in the center of the keyboard is used to control the on screen pointer Some models are equipped with an AccuPoint AccuPoint control buttons Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Only models equipped w...

Страница 43: ...computer operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected and what the battery charge level is DC IN Battery indicator Check the DC IN Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected The following indicator conditions should be noted Flashing Amber ...

Страница 44: ...icator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing amber Indicates that the computer is in Sleep Mode while the display panel is closed and that there is sufficient power available AC adaptor or battery to maintain this c...

Страница 45: ...ss and hold Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two fingers and then move the fingers toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Rotate...

Страница 46: ... your fingernails as it might decrease the sensitivity The touch screen might not work correctly if part of the surface is slightly wet or covered with an object Using the Touch Pad The Touch Pad on the palm rest might support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu ...

Страница 47: ... fingers down and slide them horizontally from anywhere on the Touch Pad to switch between virtual desktops Do not put items on the Touch Pad surface to prevent abnormal action Some of the Touch Pad operations described in this section are only supported in certain applications TOSHIBA Pointing Device AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to m...

Страница 48: ... error message might appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable it...

Страница 49: ...Keyboard The number of keys available on your keyboard depends on which country region your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Failure to do so might damage the parts under the key caps Keyb...

Страница 50: ...ination Function FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode FN F4 Turns the Microphone mute on or off FN F5 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F...

Страница 51: ...n Timer On and Off To set up the brightness click Start TOSHIBA System Settings Click Keyboard tab and select a level under Keyboard Backlight Brightness Control To set up the timer launch the BIOS setup utility select Power Management Keyboard Backlight Control Mode and select TIMER Adjust the timer under Backlight Lighting Time This function is supported with some models Some functions show the ...

Страница 52: ...keyboard Fingerprint feature enables you to Sign in to Windows Unlock the password protected screen saver Authentication of the User Password and if applicable the HDD SSD Password when booting up the computer Pre Boot authentication Single Sign On feature Figure 4 4 Using the Fingerprint Sensor 1 1 1 Fingerprint sensor Fingerprint cannot be used in models that do not have a fingerprint function T...

Страница 53: ...ion success rate Soaked or swollen finger for example as might occur after taking a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of ...

Страница 54: ...in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deteriorate and the battery life might be shortened Charging the battery ...

Страница 55: ...ion The battery might not be charged depending on how the computer is being used and the charge of battery decreases and battery might not be fully charged sometimes If AC adaptor is connected via USB Type C adapter battery charging time might become longer Charging notice The battery might not begin charging immediately under the following conditions The battery is extremely hot or cold if the ba...

Страница 56: ...ning operating time might differ slightly from the calculated time With repeated discharges and recharges the battery capacity will gradually decrease In view of this it is noted that an often used older battery will not operate for as long as a new battery even when both are fully charged Maximizing battery operating time The usefulness of a battery depends on how long it can supply power on a si...

Страница 57: ...wever if the DC IN Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC adaptor to one of the Thunderbolt 3 USB Type C ports on the computer and to a wall outlet that is supplying power The DC IN Battery indicator glows amber to indicate that the battery pack is being charged However if DC IN Battery indicator does not glow this...

Страница 58: ...ormat New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Formatting a memory media card Memory media cards are sold already formatted in conformity to specific standards If you reformat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the m...

Страница 59: ...ollowing 1 Turn the memory media so that the contacts metal areas face down 2 Insert the memory media into the memory media slot on your computer 3 Press the memory media gently until it clicks into place Figure 4 6 Inserting memory media 1 2 1 Memory media slot 2 Memory media Make sure that the memory media is oriented properly before you insert it If you insert the media in wrong direction you m...

Страница 60: ...Card is a credit card sized plastic card An extremely thin integrated circuit IC chip is embedded into the card on which information can be recorded These cards can be used for a wide variety of applications including telephone related and electronic monetary payments This section contains information on the proper use of the Smart Card slot and it is strongly recommended that you read it before o...

Страница 61: ...r and or damage to the Smart Card 3 After inserting the Smart Card you should refer to its documentation and also check the configuration in Windows to ensure that it is correct Wireless WAN device Some models are equipped with the Wireless WAN device This device enables a high speed connection to the Internet corporate intranet and your email while you are away from the office Installing a SIM ca...

Страница 62: ...sure the Power indicator is off 2 To pop the SIM card tray partially open insert a slender object about 10mm diameter 0 8mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray 3 Remove the SIM card from the SIM card tray 4 Insert the SIM card tray back into the SIM card slot GPS Function If your computer includes Wireless WAN device it may include GPS Global...

Страница 63: ...isions can be connected via the HDMI out port As the port operation of all external monitors have not been confirmed some display devices might not function properly To connect an HDMI compatible display device do the following To connect a device to the HDMI out port you must purchase a suitable HDMI cable 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Turn th...

Страница 64: ...isplay settings Advanced settings List All Modes 2 Select one of the modes at List All Modes USB Type C Adapters Your computer capabilities can be enhanced by connecting external devices such as RGB monitor to the Thunderbolt 3 USB Type C port via USB Type C adapters You can also charge your computer by connecting the AC adaptor via the USB Type C adapter Depending on the model you purchased one o...

Страница 65: ... Delivery Charging and RGB monitor port 2 1 1 RGB monitor port 2 USB Type C port Power Delivery Charging The output resolution of RGB monitor port on this adapter is up to 1920x1200 60Hz The USB Type C port Power Delivery Charging on this adapter is used for connecting AC adaptor only USB data transmission is not supported by this port USB Type C port The USB Type C adapter provides you with a USB...

Страница 66: ...r can be connected to the RGB monitor port on the USB Type C adapter To connect an external analog monitor do the following 1 Connect the USB Type C adapter to one of the Thunderbolt 3 USB Type C ports on your computer 2 Plug one end of the RGB cable into the RGB port of the external RGB monitor 3 Turn the external monitor s power on 4 Plug the other end of the RGB cable to the RGB monitor port on...

Страница 67: ... 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T This section describes how to connect disconnect to a LAN The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature Wake up on LAN is only supported under sleep mode or hibernation mode...

Страница 68: ...AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system might hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage might occur Do not connect any power supplying device to the LAN cable that is connected to the LAN jack Otherwise malfunctions or damage might occur 1 Con...

Страница 69: ...be shared wirelessly with others To use wireless display either one of the following devices is required A compatible external display with built in support for wireless display An external display with HDMI port and a wireless display adaptor The wireless display adaptor is a device that connects to the external display via HDMI port and can receive Wi Fi signals from your computer To wirelessly ...

Страница 70: ...urity cable with the lock slot and secure it in place Figure 4 12 Security lock 1 2 1 Security lock slot 2 Security lock Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use you can add a number of options and accessories For reference the following list details some of the items that are available from your reseller or TOSHIBA dealer Universal AC Adaptor If ...

Страница 71: ...djust the volume level of speakers or headphones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level To change the microphone recording level do the following 1 Right click on the speaker icon on the Windows Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Pro...

Страница 72: ...lick Start DTS Inc DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager To launch the Realtek HD Audio Manager Click Start Windows System Control Panel Hardware and Sound Realtek HD Audio Manager When you first l...

Страница 73: ...the circle button in the right side of the Realtek HD Audio Manager main screen 3 Select one from the device list for the device you plugged into Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start Windows System Control Panel Appearance and Personalization Display Change display settings Advanced display settings If you a...

Страница 74: ...sable Pre Boot Authentication function that allows you to authenticate by scanning fingerprints instead of inputting a password before Windows boots up and Single Sign On function that allows you to sign on using a fingerprint for both Pre Boot Authentication and Windows operating system under PBA Setting in Password utility Please note that Pre Boot Authentication and Single Sign On function will...

Страница 75: ...the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of the battery might not be extended properly To access this utility click Start TOSHIBA eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA Service Station This application allows your computer to automatically search for TOSHIBA software updates or other alerts from...

Страница 76: ... you want to use the computer after erasing your hard disk drive s You might not have all the software listed in this section depending on the model you purchased Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Options clic...

Страница 77: ...ter off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Sleep Mode If you ...

Страница 78: ...controlled through the Power Options When the processor s temperature falls within normal range the fan and the processor operation returns to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIB...

Страница 79: ...stered password Before you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text is displayed together with the prompt asking you to enter a password Supervisor Password If you set a Supervisor Password some functions might...

Страница 80: ...ins a number of tabs to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the TOSHIBA System Settings window Cancel Closes the window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confir...

Страница 81: ...ompatible port even when the computer is turned OFF Power OFF includes Sleep Mode Hibernation Mode or shutdown state To set USB Sleep and Charge feature click Start TOSHIBA System Settings Sleep Utilites Move the slider to enable or disable the Sleep and Charge function The Sleep and Charge function might not work with certain external devices even if they are compliant with the USB specification ...

Страница 82: ...s Do not allow USB ports to come into contact with metal products for example when carrying the computer in your bag Your PC has multiple charging modes so that many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players While using Auto Mode your computer can supply USB bus power at maximum 2 0A to the compatibl...

Страница 83: ...ered On The System ON CDP Charge Mode might not work with certain external devices even if they are compliant with the USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while supplying USB bus power DC5V 1 5A When your computer battery capacity is too low to cont...

Страница 84: ... press the F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The computer restarts immediately When you choose LCD External Display under Power On Display option in TOSHIBA Setup Utility while two or more external display devices are connected to your computer the operating system will select the internal LCD and one of the external display devices to be used when the com...

Страница 85: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Страница 86: ...racters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you ...

Страница 87: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Страница 88: ... instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key just after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems might occur in the foll...

Страница 89: ...ons section for further information Problem Procedure AC adaptor does not power the computer Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton clo...

Страница 90: ...attery might not charge to its full potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Choose or customize a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting time of the Real Time Clock RTC has run out You must set the date and time in ...

Страница 91: ... dealer Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Refer to your software documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are still unable to use the k...

Страница 92: ...ng within the TOSHIBA System Settings Slow performance The files on the internal storage drive might be fragmented In this instance you should run the disk defragmentation utility to check the condition of your files and the internal storage drive Refer to the operating system s documentation or online Help File for further information on operating and using the Defragmentation utility As a last r...

Страница 93: ...might be busy Try moving the mouse again after waiting a short while Double tapping Touch Pad does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Windows System Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click spee...

Страница 94: ...thin the Mouse Control utility 1 To access this utility click Start Windows System Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The mouse pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this u...

Страница 95: ...that 7 To save the changes and exit the utility press the F10 key and proceed by selecting Yes or select Exit Exit Saving Changes Yes The computer restarts immediately USB device In addition to the information in this section also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a fr...

Страница 96: ...ing methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function cannot be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery discharges during h...

Страница 97: ...or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or...

Страница 98: ...do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor might not display when turned on again If this occurs press the function key to reset ...

Страница 99: ...nistrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer The built in Bluetooth hardwa...

Страница 100: ...n supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current ...

Страница 101: ...rs Approximately 332 w x 228 9 d x 16 9 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C to 35 C 20 to 80 noncondensing Non operating 20 C to 60 C 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 0...

Страница 102: ... 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configurat...

Страница 103: ...bility The Wireless LAN is compatible with other LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperab...

Страница 104: ...gnetic energy The level of energy emitted by wireless products however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Because wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes wireless products are safe for use by consumers These standards and recommendations re...

Страница 105: ... waves can cause malfunction of such equipment possibly resulting in serious injury It might not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network has to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongl...

Страница 106: ...erference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wirele...

Страница 107: ...following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is re...

Страница 108: ...reas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy For private use a general auth...

Страница 109: ...anada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme à la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivante...

Страница 110: ...en the antenna and the user should not be less than 20cm Please refer to the computer user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc...

Страница 111: ... power data communication systems such as this equipment overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Important notice The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power...

Страница 112: ...1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 1 The interference range of this equipment is less than 10 m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 4 About the JEITA 5 GHz Wireless LAN supports W52 W53 W56 Channel Device Authorization This devic...

Страница 113: ...lgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Poland Portugal Romania Slovak Republic Slovenia Spain Sweden Switzerland UK USA Information about Intel AMT Your computer might support Intel Active Management Technology AMT dependin...

Страница 114: ...ive and or proprietary information data loss HDD SSD erasure or file overwritten First you must do the following in the BIOS setup utility 1 Turn on the computer while pressing the F2 key 2 On the BIOS setup utility screen change AMT Setup Prompt to Enabled 3 Press the F10 key and press Y key to save the settings When the computer restarts the message Press CTRL P to enter the MEBx Setup Menu appe...

Страница 115: ...on the US keyboard layout The following table shows examples of the special characters in US keyboard layout Special character you want to input Corresponding number key SHIFT key a number key 1 2 3 4 5 6 7 8 9 0 3 Select Intel R AMT Configuration and press the Enter key 4 Select Manageability Features Selection and press the Enter key 5 Select Disabled and press the Enter key 6 Press the Y key an...

Страница 116: ...lt with your system administrator about details AMT function cannot be operated using a USB LAN adaptor The useable system memory for models equipped with the AMT function is 16 64 MB less than that of models not equipped with the AMT function The amount of the difference depends on the amount of memory installed Notes for system administrators Intel AMT is enabled by default in the Management Eng...

Страница 117: ...eed network connections use of complex modeling software such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature refere...

Страница 118: ... configurations tested by TOSHIBA at the time of publication Recharge time varies depending on usage Battery might not charge while computer is consuming full power After going through many charge and discharge cycles the battery loses its ability to perform at maximum capacity and needs to be replaced This is a normal phenomenon for all batteries To purchase a new battery pack see the accessories...

Страница 119: ... Information Japan Only この装置はクラスＢ情報技術装置ですこの装置は家庭環境で使用することを目的としていますがこの装置がラジオやテレビジョン受信機に近接して使用されると受信障害を引き起こすことがあります取扱説明書に従って正しい取り扱いをしてくださいＶＣＣＩＢ OpenSSL Toolkit License Issues LICENSE ISSUES The OpenSSL toolkit stays under a dual license i e both the conditions of the OpenSSL License and the original SSLeay license apply to the toolkit See below for the actual license texts Actually both li...

Страница 120: ... product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FO...

Страница 121: ...n binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes cryptographic software written by Eric Young eay cryptsoft com The word cryptog...

Страница 122: ...y least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its main points are that We don t promise that this software works However we will be interested in any kind of bug reports as is distribution You can use this software for whatever you want i...

Страница 123: ...al unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covered by this license you must contact us to verify this The FreeType Project is copyright C 1996 2000 by David Turner Robert Wilhelm and Werner Lemberg All rights reserved except as specified below 1 No Warranty THE FREETYPE PROJECT IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHE...

Страница 124: ...ic prior written permission We suggest but do not require that you use one or more of the following phrases to refer to this software in your documentation or advertising materials FreeType Project FreeType Engine FreeType library or FreeType Distribution As you have not signed this license you are not required to accept it However as the FreeType Project is copyrighted material only this license ...

Страница 125: ...screen 3 9 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 14 H Hard disk drive automatic power off 5 3 K Keyboard function keys 4 6 Function keys F1 F12 4 6 problems 6 7 Windows special keys 4 7 L LAN cable types 4 23 connecting 4 24 LAN jack 4 23 M Media care Card care 4 14 memory media card inserting 4 15 removing 4 16 Memory media...

Страница 126: ...l monitor 6 13 Hardware and system checklist 6 4 HDD 6 8 Internal display panel 6 7 Keyboard 6 7 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 13 TOSHIBA support 6 16 Touch Pad 6 9 USB device 6 11 USB mouse 6 10 R Recovery hard disk drive 2 16 Recovery Media 2 15 S SD SDHC SDXC Card formatting 4 14 Security lock 4 26 SIM Card installing 4 17 removing...

Страница 127: ...W Web Camera 3 8 Wireless communication 7 5 User s Manual Index 3 ...

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