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If Something Goes Wrong
Resolving a hardware conflict
Direct Memory Access
The data required by a device is stored in a specific place or address
in memory called the Direct Memory Access (DMA). The DMA
provides a dedicated channel for adapter cards to bypass the
microprocessor and access memory directly. If two or more devices
use the same DMA, the data required by one device overwrites the
data required by the other, causing a hardware conflict.
Plug and Play
With Plug and Play and the operating system, avoiding hardware
conflicts is easy. Plug and Play is a computer standard that helps the
system BIOS (basic input/output system) and the operating system
to automatically assign system resources to Plug and Play-
compliant devices. In theory, if every device connected to the
computer is Plug and Play-compliant, no two devices will compete
for the same system resources. Plug in the device and turn on your
computer. The operating system is automatically set up to
accommodate the new device.
If you install an older (legacy) device that the operating system
cannot recognize, the operating system may have difficulty
assigning resources to it. As a result, a hardware conflict can occur.
Resolving conflicts
There are several things you can do to resolve hardware conflicts:
❖
Get the most recent drivers from the manufacturer.
❖
Disable the device.
For an older device, remove it from the computer.
❖
Disable another system component and use its resources for the
new device. See
“Fixing a problem with Device Manager” on
❖
Reconfigure the device so that its requirements do not conflict.
Refer to the device’s documentation for instructions about
changing settings on the device.