Call Processing
Hold
Strata CIX IP Attendant Console 11/07
17
Show Department/Show All
1. Click Show Department to view the directory by department or Show All to view
individual listings. Departments are created in the Administration view.
2. Click the “+” in front of the Dept. Name to display department members
...or while in Dept. View, type the Dept. Name. Department members display.
Hold
³
To hold a call
³
To retrieve a held call
³
To put the current call on hold, press
Hold/Retrieve
...or click on the
Hold
icon. You can also select an active call in the call list, then
select Call > Hold.
³
Highlight call to be retrieved, press
Hold/Retrieve
...or highlight the call to be retrieved, then double-click on the call in the call list
...or highlight the call to be retrieved, select Call > Hold/Retrieve/Return.
...or click the
Hold
icon again.
Содержание STRATA CIX IP Attendant Console
Страница 1: ...Telecommunication Systems Division November 2007 CIX IP Attendant Console User Guide ...
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Страница 12: ...Introduction Related Documents Media viii Strata CIX IP Attendant Console 02 06 ...
Страница 44: ...Call Processing Contacts Tab 32 Strata CIX IP Attendant Console 11 07 ...
Страница 58: ...Call Statistics Call Statistics View 46 Strata CIX IP Attendant Console 11 07 ...
Страница 68: ...Administration Backup Log Files 56 Strata CIX IP Attendant Console 11 07 ...
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