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Troubleshooting
Symptom
No power.
The power is on, but
the DVD+VCR does not
work.
No picture.
No sound.
The playback picture is
poor.
The DVD+VCR does
not start playback.
The remote control
does not work properly.
Cause
z
The power cord is disconnected.
z
No disc is inserted.
z
No tape is inserted.
z
The TV is not set to receive DVD+VCR
signal output.
z
TV/VCR mode for DVD+VCR is set to
TV.
z
The video cable is not connected
securely.
z
The connected TV power is turned off.
z
The equipment connected with the
audio cable is not set to receive
DVD+VCR signal output.
z
The audio cables are not connected
securely.
z
The power of the equipment connected
with the audio cable is turned off.
z
The Digital Audio Output is set to the
wrong position.
z
The disc is dirty.
z
Tape heads are dirty.
z
Tape is a rental or was recorded on
another VCR.
z
No disc is inserted.
z
No tape is inserted.
z
An unplayable disc is inserted.
z
The disc is placed upside down.
z
The disc is not placed within the guide.
z
The disc is dirty.
z
The Rating level is set.
z
The remote control is not pointed at the
remote sensor of the DVD+VCR.
z
The remote control is too far from the
DVD+VCR.
z
There is an obstacle in the path of the
remote control and the DVD+VCR.
z
The batteries in the remote control are
exhausted.
z
This remote control use the same
buttons for VCR and DVD functions
(ex. PLAY).
Correction
z
Plug the power cord into the wall outlet
securely.
z
Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)
z
Select the appropriate video input mode
on the TV so the picture from the
DVD+VCR appears on the TV screen.
z
Press the TV/VCR button on the remote
control repeatedly to choose VCR
mode. TV indicator disappears in the
display window.
z
Connect the video cable securely.
z
Turn on the TV.
z
Select the correct input mode of the
audio receiver so you can listen to the
sound from the DVD+VCR.
z
Connect the audio cable securely.
z
Turn on the equipment connected with
the audio cable.
z
Set the Digital Audio Output to the
correct position, then turn on the
DVD+VCR again by pressing POWER.
z
Clean the disc.
z
Clean video heads.
z
Use CH/TRK (+/-) for manual tracking
adjustment while tape is playing.
z
Insert a disc or tape. (Check that the
disc or tape indicator in the display
window is lit.)
z
Insert a playable disc. (Check the disc
type, color system, and Regional code.)
z
Place the disc with the playback side down.
z
Place the disc on the disc tray correctly
inside the guide.
z
Clean the disc.
z
Cancel the Rating function or change
the rating level.
z
Point the remote control at the remote
sensor of the DVD+VCR.
z
Operate the remote control within 23 ft
(7 m).
z
Remove the obstacle.
z
Replace the batteries with new ones.
z
When using a VCR, first press the VCR
button. When using a DVD, first press
the DVD button.
Check the following guide for the possible cause of a problem before contacting service.
