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Canadian Warranty Information
Limited Canadian Warranty For Toshiba Brand DVD Players, DVD Recorders, DVD/VCR
Combo Players and Portable DVD Players
Toshiba of Canada Limited ("TCL") makes the following
limited warranties to original consumers in Canada.
THESE LIMITED WARRANTIES EXTEND TO THE
ORIGINAL CONSUMER PURCHASER OR ANY
PERSON RECEIVING THIS TOSHIBA BRAND DVD
PLAYER, DVD RECORDER, DVD/VCR COMBO
PLAYER OR PORTABLE DVD PLAYER (the
"PLAYER(S)" or "Player(s)") AS A GIFT FROM THE
ORIGINAL CONSUMER PURCHASER AND TO NO
OTHER PURCHASER OR TRANSFEREE.
PLAYERS PURCHASED IN CANADA, AND USED
ANYWHERE OUTSIDE OF CANADA INCLUDING,
WITHOUT LIMITATION, THE UNITED STATES AND
MEXICO, ARE NOT COVERED BY THESE
WARRANTIES.
PLAYERS PURCHASED ANYWHERE OUTSIDE OF
CANADA, INCLUDING, WITHOUT LIMITATION, THE
UNITED STATES AND MEXICO, AND USED IN
CANADA, ARE NOT COVERED BY THESE
WARRANTIES.
Limited One (1) Year Warranty on Parts and Labour
(home/non-commercial use)
Subject to the more limited warranty if the Player is used
for any commercial or business purposes as set out
below, TCL warrants the Player and its parts against
material defects in materials or workmanship that result in
the Player failing for a period of one (1) year after the
date of original retail purchase. DURING THIS PERIOD,
TCL WILL, AT TCL’S OPTION, REPAIR OR REPLACE
A DEFECTIVE PART WITH A NEW OR REFURBISHED
PART, WITHOUT CHARGE TO YOU FOR PARTS OR
LABOUR. YOU MUST DELIVER THE ENTIRE PLAYER
TO THE CLOSEST TCL DESIGNATED DVD PLAYER,
DVD RECORDER, DVD/VCR COMBO PLAYER OR
PORTABLE DVD PLAYER AUTHORIZED SERVICE
DEPOT ("ASD"). YOU MUST PAY FOR ALL
TRANSPORTATION AND INSURANCE CHARGES
FOR THE PLAYER TO AND FROM THE ASD.
Rental Units
The warranty for Player rental units begins with the date
of first rental or thirty (30) days from the date of shipment
to the rental firm, whichever comes first.
Limited Warranty for Commercial Units
TCL warrants Players that are used for any commercial
or business purposes as follows: all parts are warranted
against material defects in materials or workmanship that
result in the Player failing for a period of ninety (90) days
after the date of original retail purchase. DURING THIS
PERIOD, TCL WILL, AT TCL’S OPTION, REPAIR OR
REPLACE A DEFECTIVE PART WITH A NEW OR
REFURBISHED PART, WITHOUT CHARGE TO YOU
FOR PARTS OR LABOUR. YOU MUST DELIVER THE
ENTIRE PLAYER TO THE CLOSEST ASD. YOU MUST
PAY FOR ALL TRANSPORTATION AND INSURANCE
CHARGES FOR THE PLAYER TO AND FROM THE
ASD.
Your Responsibility
THE ABOVE WARRANTIES ARE SUBJECT TO
THE FOLLOWING CONDITIONS:
(1) You must provide your bill of sale or other proof
of purchase.
(2) All warranty servicing of this Player must be
performed by a Toshiba Factory Service Depot.
(3) The warranties from TCL are effective only if the
Player is (i) purchased as new and unopened
from TCL or from TCL’s authorized distributors, dealers
or resellers ("ADR’s") and (ii) located/operated in
Canada.
(4) Warranties extend only to material defects in materials
or workmanship as limited above, and do not extend
to:
a. Service, repairs or replacement made necessary
by accident, misuse, abuse, moisture, liquids,
dust, dirt, neglect, accident, damage, 24/7
applications, improper installation, improper
operation, improper cleaning, improper
maintenance, normal wear and tear, or any other
external cause or event, act or omission outside
the control of TCL, including fire, theft, acts of
God, alteration, power failures, power surges or
power shortages, lightning, other electrical faults,
or repairs, modifications or replacements by
persons other than those authorized by TCL to
service the Player;
b. Replacement of missing, discarded or lost parts,
the provision of retrofits, or preventive
maintenance;
c. Repair of damage that is cosmetic only or does
not affect the Player functionality, such as wear
and tear, scratches and dents;
d. Service on Toshiba-branded accessory items
(such accessory items may be covered by their
own warranty);
e. Service on third party products or service made
necessary by use of incompatible third party
products;
f. Service made necessary by the simultaneous
use of this Player and connected equipment;
g. Modifications to the Player not approved in writing
by TCL, and service made necessary by the use
or installation of non-Toshiba modifications to the
Player;
h. Service of a Player on which the TOSHIBA label
or logo, rating label or serial number have been
defaced or removed;
i. On-site service and repair of the Player;
j. Damage to the Player caused by failure to follow
the specifications, User manuals or guides as to
usage and/or storage.
Disclaimer and Limitation of Remedy
TO THE EXTENT NOT PRECLUDED BY LAW, ALL
OTHER EXPRESS AND IMPLIED WARRANTIES,
CONDITIONS AND REPRESENTATIONS FOR THIS
PLAYER, INCLUDING THE IMPLIED WARRANTIES
AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE
HEREBY DISCLAIMED AND EXCLUDED. IF THE
APPLICABLE LAW, STATUTORY OR OTHERWISE,
PRECLUDES THE EXCLUSION OF ANY IMPLIED
WARRANTIES, CONDITIONS AND REPRESENTATIONS
THEN SUCH IMPLIED WARRANTIES, CONDITIONS
AND REPRESENTA-TIONS ARE OTHERWISE LIMITED
IN DURATION TO THE TERM OF THIS EXPRESS
WRITTEN LIMITED WARRANTY. TO THE EXTENT NOT
PRECLUDED BY LAW, THIS WRITTEN WARRANTY
SUPERCEDES AND SPECIFICALLY DISCLAIMS ANY
OTHER WARRANTY, CONDITION OR REPRE-
SENTATION NOT STATED IN THIS WARRANTY,
WHETHER MADE BY TCL, TOSHIBA CORPORA-TION,
THEIR AFFILIATES, ADRs AND ASDs AND WHETHER
MADE ORALLY OR IN WRITING (INCLUDING ANY
STATEMENT IN ANY BROCHURE, PRESS RELEASE,
ANNOUNCEMENT, ADVERTISE-MENT, POINT OF
SALE DISPLAY, ETC.).
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