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User’s Manual

4-33

TECRA A9, TECRA S5, Satellite Pro S200, Satellite Pro A150

Security

■

TOSHIBA strongly recommend that you enable

encryption functionality,

otherwise your computer will be open to illegal access by an outsider
using a wireless connection. If this occurs, the outsider may illegally
access your system, eavesdrop, or cause the loss or destruction of
stored data.

■

TOSHIBA is not liable for the loss of data due to eavesdropping or
illegal access through the wireless LAN and the damage thereof.

Bluetooth wireless technology

Bluetooth

®

wireless technology eliminates the need for cables between

electronic devices such as desktop computers, printers and mobile phones.

You cannot use the computer’s built-in Bluetooth functions and an optional
Bluetooth devices simultaneously. For reference, Bluetooth wireless
technology has the following features:

Worldwide operation

The Bluetooth radio transmitter and receiver operate in the 2.4GHz band,
which is license-free and compatible with radio systems in most countries
in the world.

Radio links

You can easily establish links between two or more devices, with these
links being maintained even if the devices are not within a line-of-sight of
each other.

Security

Two advanced security mechanisms ensure a high level of security:

■

Authentication prevents access to critical data and makes it impossible
to falsify the origin of a message.

■

Encryption prevents eavesdropping and maintains link privacy.

Bluetooth

®

Stack for Windows

®

by TOSHIBA

Please note that this software is specifically designed for the following
operating systems:

■

Microsoft

®

Windows Vista™

Information regarding the use of this software with these operating systems
is listed below, with further details being contained with the electronic help
files supplied with the software.

This Bluetooth

®

Stack is based on the Bluetooth

®

Version 1.1/1.2/2.0+EDR

specification. However, TOSHIBA cannot confirm the compatibility
between any computing products and/or other electronic devices that use
Bluetooth

®

, other than TOSHIBA notebook computers.

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Содержание Satellite Pro A150

Страница 1: ...computers toshiba europe com User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 2: ...ght laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions and descriptions it contains are accurate for the TOSHIBA TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 Portable Personal Computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOS...

Страница 3: ...ance with the related European Directives notably Electromagnetic Compatibility Directive 89 336 EEC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Terminal Equipment Directive 99 5 EEC in case of implemented telecommunication accessories and the Low Voltage Directive 73 23 EEC for the supplied power adapter CE Markin...

Страница 4: ...etails The hookflash timed break register recall function is subject to separate national type approvals It has not been tested for conformity to national type regulations and no guarantee of successful operation of that specific function on specific national networks can be given Following information is only for EU member states The use of the symbol indicates that this product may not be treate...

Страница 5: ...d States of America Department of Health Human Services Food and Drug Administration In other countries the drive is certified to comply with the requirement pursant to IEC 825 and EN60825 on class 1 laser product This computer is equipped with one of the optical drive in the following list according to the model The optical disc drive employs a laser system To ensure proper use of this product pl...

Страница 6: ...S5 Satellite Pro S200 Satellite Pro A150 Manufacturer Type Panasonic DVD ROM CD R RW UJDA 780 Panasonic DVD Super Multi R Double Layer UJ 860U Teac CD ROM CD 224E Teac CD RW DVD ROM DW 224E Teac DVD Super Multi R Double Layer DV W28EC ...

Страница 7: ... 2 6 Front with the display open 2 8 Indicators 2 11 Optical disc drives 2 13 AC adaptor 2 15 Chapter 3 Hardware Utilities and Options Hardware 3 1 Special features 3 5 TOSHIBA Value Added Package 3 8 Utilities and Applications 3 9 Optional devices 3 12 Optional accessories 3 29 Chapter 4 Operating Basics TOSHIBA Dual Pointing Device 4 1 Using the Fingerprint Sensor 4 3 Using optical disc drives 4...

Страница 8: ... Power conditions 6 1 Monitoring of power condition 6 2 Battery 6 3 TOSHIBA Password Utility 6 10 Power up modes 6 13 Panel power on off 6 13 System Auto Off 6 13 Chapter 7 HW Setup BIOS Setup Accessing HW Setup 7 1 HW Setup window 7 1 BIOS Setup Program 7 8 Chapter 8 Troubleshooting Problem solving process 8 1 Hardware and system checklist 8 3 TOSHIBA support 8 24 Appendix A Specifications Physic...

Страница 9: ... Storage Manager on Windows XP or Windows Vista D 3 Appendix E Bluetooth wireless technology Interoperability Bluetooth wireless technology and your Health E 3 Regulatory statements E 3 Using Bluetooth Adaptor from TOSHIBA equipment in Japan E 6 Appendix F AC Power Cord and Connectors Certification agencies F 1 Appendix G TOSHIBA Anti theft Protection Timer Appendix H Legal Footnotes Appendix I If...

Страница 10: ...x User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 11: ...Options chapters to familiarize yourself with the computer s features components and accessory devices If you are an experienced computer user please continue reading the preface to learn how this manual is organized then become acquainted with this manual by browsing through its pages Be sure to read the Special features section in Chapter 3 Hardware Utilities and Options to learn about features ...

Страница 12: ...Display Messages Messages are used in this manual to bring important information to your attention Each type of message is identified as shown below Terminology This term is defined in this document as follows ABC When procedures require an action such as clicking an icon or entering text the icon s name or the text you are to type in is represented in the typeface you see to the left S ABC Names ...

Страница 13: ... to provide adequate ventilation Otherwise they may overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight Equipment that generates a strong electromagnetic field such as stereo speakers other than speakers that are connected to the computer or speakerphones Rapid changes in temperature or humidity and sources of temperature change...

Страница 14: ...aptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction PC Card overheating Some PC Cards can become hot during prolonged use which may result in errors or instability in the ope...

Страница 15: ... cord 2 pin plug or 3 pin plug Battery pack USB floppy diskette drive included with some models Spare AccuPoint pointing device cap included with some models Documentation TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 Portable Personal Computer User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 Quickstart Microsoft Windows Vista manual package provided with some models...

Страница 16: ... Acoustic Silencer TOSHIBA Assist TOSHIBA ConfigFree TOSHIBA HDD Protection TOSHIBA Disc Creator Fingerprint Utility installed in some models Windows Mobility Center TOSHIBA Security Assist Bluetooth Stack for Windows by Toshiba installed in some models Infineon Trusted Platform Module Utility installed in some models Online Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 User s Man...

Страница 17: ...d Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following the recommendations in it you may reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck Use a virus check program and make sure it is updated regularly Never format storage media...

Страница 18: ...s use or purchase power cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions pl...

Страница 19: ...cord to the AC adaptor 3 pin plug 2 Connect the AC adaptor s DC output plug to the DC IN 15V jack on the back of the computer Connecting the adaptor to the computer 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Either a 2 pin or 3 pin adaptor cord will be included with the computer depending on the model DC IN 15V jack ...

Страница 20: ... panel Display latch Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pen...

Страница 21: ...e operating system Turning off the power The power can be turned off in one of three modes either Shut Down Boot Mode Hibernation Mode or Sleep Mode Shut Down mode Boot Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system s main screen the next time it is turned on 1 If you have entered data either save it to the hard disk driv...

Страница 22: ...ny potential damage When the AC adaptor is connected the computer will go into Sleep Mode according to the settings in the Power Options to access it Start Control Panel System and Maintenance Power Options To restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Please note that keyboard keys can only be used if...

Страница 23: ...ower Options to access it click Start Control Panel System and Maintenance Power Options Press the power button Please note that this feature must be enabled within the Power Options to access it click Start Control Panel System and Maintenance Power Options When you turn the power back on you can continue where you left when you shut down the computer Turning off your computer where electronic de...

Страница 24: ...y condition You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature When the computer is in Sleep Mode the power indicator will blink orange If you are operating the...

Страница 25: ...se what the power button does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn off the power in Hibernation Mode the computer will take a moment to save the current data in memory to the hard disk drive During this time the Hard Di...

Страница 26: ...ed on the hard disk drive for the System Recovery Options This partition stores files which can be used to repair the system in the event of a problem System Recovery Options The System Recovery Options feature is installed on the hard disk when shipped from the factory The System Recovery Options menu includes tools to repair startup problems run diagnostics or restore the system See the Windows ...

Страница 27: ...ors key to select the CD ROM icon from the menu Please refer to the Boot Priority section in Chapter 7 HW Setup BIOS Setup for further information 4 A menu will be displayed from which you should follow the on screen instructions 5 If your computer came with additional software installed this software can not be recovered from the Product Recovery DVD ROM Re install these applications e g Works Su...

Страница 28: ...1 14 User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 29: ...For more information regarding Non applicable Icons please refer to the Legal Footnotes section in Appendix K or click the 1 above System indicators Microphone Display latch Volume control dial Headphone jack Microphone jack Wireless communication switch System indicators These LED indicators allow you to monitor the status of various computer functions and are described in more detail within the ...

Страница 30: ...oth functions Slide it to the right to turn on the functions Only some models are equipped with Bluetooth and Wireless LAN functions Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your ...

Страница 31: ...taples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Universal Serial Bus USB 2 0 ports The Universal Serial Bus ports which comply to the USB 2 0 standard are provided on the left hand side of the computer The port with the icon has USB Sleep and Charge function Keep foreign metal obje...

Страница 32: ...Bridge media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury PC Card slot This slot can accommodate a single Type II 16 bit or 32 bit CardBus PC Card device PC Card eject button This button is used in order to remove a PC Card from within the computer Keep foreign metal objects such as screws staples and paper clips out of ...

Страница 33: ... Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key telephone system for residences or offices Never operate your PC on AC power during a thunderstorm If you see ligh...

Страница 34: ...egabits per second 1000BASE T Refer to Chapter 4 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction Link indicator green This indicator glows green when the computer is connected to a LAN and the LAN is functioning properly LAN active in...

Страница 35: ...ribed in Chapter 3 Hardware Utilities and Options 1 Only the TOSHIBA Express Port Replicator can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry A plastic shutter protects the connector Memory module slot The Slot A and Slot B memory modules are located here The memor...

Страница 36: ...e Touch Pad Keyboard Stereo speaker Right LCD Sensor switch Not shown Display hinge AccuPoint Stereo speaker Left TOSHIBA Assist button Power button AccuPoint control buttons Display hinges The display hinges allow the display panel to be position at a variety of easy to view angles Display screen Please be aware that when the computer is operating on the AC adaptor the image displayed on the inte...

Страница 37: ...h the AccuPoint control buttons AccuPoint A pointer control device located in the center of the keyboard is used to control the on screen pointer Refer to the Using the AccuPoint section in Chapter 4 Operating Basics Only some models are equipped with the AccuPoint Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and and Keys The keybo...

Страница 38: ...rprint Sensor Only some models are equipped with Fingerprint Sensor LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off On feature as appropriate For example when you close the display panel the computer enters Hibernation Mode and shuts itself down and then when you next open the display the computer will automatically start up ...

Страница 39: ...s green when the computer is turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately one second on two seconds off both while the system is shutting down and while it remains turned off Battery The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging ...

Страница 40: ...rlay allows you to enter numbers CAPS LOCK indicator Keypad overlay indicators CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Numeric mode indicator Arrow mode indicator Arrow mode When the Arrow mode indicator lights green you can use the gray labeled keys on the keypad overlay as cursor keys Please refer to the Keypad overlay sect...

Страница 41: ...wise it will not play properly Writable discs This section describes the types of writable CD DVD discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to write compact discs Refer to Chapter 4 Operating Basics CDs CD R discs can be written only once The recorded data cannot be erased or changed CD RW discs including multi speed CD RW discs hi...

Страница 42: ...rmats in addition to the DVD ROM CD R RW drive and DVD R DVD RW DVD R DVD RW DVD RAM DVD R DL Format1 DVD R DL CD ROM drive The full size CD ROM drive module lets you run either 12 cm 4 72 or 8 cm 3 15 CD without using an adaptor DVD ROM CD R RW drive The full size DVD ROM CD R RW drive module lets you record data to rewritable CDs as well as run either 12 cm 4 72 or 8 cm 3 15 CD DVDs without usin...

Страница 43: ...tor converts AC power to DC power and reduces the voltage supplied to this computer To recharge the battery simply connect the AC adaptor to a power source and to the computer Please refer to Chapter 6 Power and Power Up Modes for further information The AC adaptor 2 pin plug The read speed is slower at the center of a disc and faster at the outer edge DVD read 8 speed maximum DVD R write 8 speed ...

Страница 44: ...uter in other regions you should please buy a power cord that conforms to the safety rules and regulations in that particular region Always use the TOSHIBA AC adaptor that was included with your computer and the TOSHIBA Battery Charger that may have been included with your computer or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the compute...

Страница 45: ... also supports Enhanced Intel SpeedStep Technology Intel Core 2 Duo Processor which incorporates a 4MB level2 cache memory It also supports Enhanced Intel SpeedStep Technology Intel Celeron Processor which incorporates a 1MB level2 cache memory Some models in this series carry Intel Centrino Duo Processor Technology which is based on three separate technologies of Intel Core 2 Duo processor Intel ...

Страница 46: ...section in Appendix K or click the 3 above Battery pack The computer is powered by one rechargeable lithium ion battery pack Legal Footnote Battery Life 4 For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix K or click the 4 above RTC battery The internal RTC battery backs up the Real Time Clock RTC and calendar AC adaptor The AC adaptor provides powe...

Страница 47: ...ive s overall capacity is reserved as administration space Legal Footnote Hard Disk Drive HDD Capacity 5 For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section in Appendix K or click the 5 above Drive One of the following optical disc drives is pre installed in this computer CD ROM drive DVD ROM CD R RW drive DVD Super Multi Double Layer drive 2 6GB...

Страница 48: ... communication It supports V 90 V 92 The speed of data transfer and fax depends on analog telephone line conditions It has a modem jack for connecting to a telephone line It is preinstalled as a standard device in some markets Both of V 90 and V 92 are supported only in USA and Canada Only V 90 is available in other regions LAN The computer has built in support for Ethernet LAN 10 megabits per sec...

Страница 49: ...aunch the program automatically When power off Sleep Mode and Hibernation Mode press this button to start the computer and launch the program TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center Pressing this button when an external display is connected will open the Windows Vista TMM Transient Multimon Manager ...

Страница 50: ...urity Intelligent power supply 1 A microprocessor in the computer s intelligent power supply detects the battery s charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in orde...

Страница 51: ... the Hard Disk Drive HDD Protection section in Chapter 4 Operating Basics for more details The TOSHIBA HDD Protection function does not guarantee that the hard disk drive will not be damaged Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the hard disk drive so that when you next tur...

Страница 52: ...lity This utility allows you to enlarge or reduce the icon size on the Windows Desktop or the zoom factor associated with specific supported applications TOSHIBA PC Diagnostic Tool The TOSHIBA PC Diagnostic Tool will display basic system configuration information and allow the functionality of some of the computer s built in hardware devices to be tested TOSHIBA Password Utility The TOSHIBA Passwo...

Страница 53: ...r the purpose of enrolling and recognizing fingerprints which can then be linked to a username and password in order to remove the need to input these details from the keyboard Just by swiping an enrolled finger against the fingerprint sensor the following functions will be enabled Logon to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted ...

Страница 54: ... you to create a bootable SD memory card to start the system You can boot TOSHIBA SD Memory Boot Utility from the menu bar as follows Click Start All Programs TOSHIBA Utilities SD Memory Boot Utility SD Memory Card Format Utility and other SD functions are packaged into TOSHIBA SD Memory Utilities TOSHIBA SD Memory Card Format This utility allows you to format an SD SDHC memory card by the SD stan...

Страница 55: ...ts maximum speed for quick data access or Quiet Mode which runs audio CDs at single speed and which can lessen operational noise It is ineffective with DVDs Display Rotation Settings This utility allows you to quickly rotate the Windows Desktop by either 0 degrees and 180 degrees In use you are able to perform a rotation function by pressing either CTRL ALT Up Arrow to rotate 0 degrees or CTRL ALT...

Страница 56: ...r USB FDD Kit i LINK IEEE1394 Serial port TOSHIBA Express Port Replicator Other Security lock PC Card The computer is equipped with a single PC Card slot that can accommodate a Type II format card Any PC Card that meets industry standards either manufactured by TOSHIBA or another vendor can be installed as the slot supports 16 bit PC Cards and 32 bit CardBus cards For reference CardBus supports th...

Страница 57: ...d To remove a PC Card follow the steps as detailed below 1 Open the Safely Remove Hardware icon on the Windows Task Bar 2 Point to PC Card and click the left Touch Pad control button 3 Press the PC Card eject button to partially extend it out of the computer 4 Press the extended PC Card eject button in order to eject the PC Card partially out of the computer Do not insert a PC Card while the compu...

Страница 58: ...rd eject button PC Card This Bridge media slot supports the following memory media Secure Digital SD Card SD memory card SDHC card Mini SD card Micro SD card Memory Stick Memory Stick PRO Memory Stick PRO Duo xD picture card MultiMediaCard MMC Please note that an adaptor is required to use Mini Micro SD card and Memory Stick PRO Duo Please note that not all memory media have been tested and verifi...

Страница 59: ...h the metal part or expose it to liquids or let it get dirty SD SDHC card Keep foreign objects out of the Bridge media slot Never allow metal objects such as screws staples and paper clips to enter the computer or keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury For more details on using memory media see manuals...

Страница 60: ...DHC memory card should you need to format all areas of the memory card including the protected area you will need to obtain an appropriate application that applies the copy protection system Memory Stick Memory Stick PRO Memory Stick PRO Duo MultiMediaCard Inserting memory media The following instructions apply to all types of supported media devices 1 Turn the memory media so that the contacts me...

Страница 61: ...uo without the adaptor you may not be able to remove it When inserting memory media do not touch the metal contacts You could expose the storage area to static electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Memory media Bridge media slot Make sure the Media slot indicator is...

Страница 62: ...y module In this instance you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Insert the two memory modules into Slot A and Slot B respectively The computer will operate in dual channel mode You can access the inserted memory modules effic...

Страница 63: ...tarted if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer upside down and remove the battery pack refer to the Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 4 Loosen the screw securing the memory module cover in place please note that this screw is attached to the cover in order to prevent it from ...

Страница 64: ...uch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A When inserting or removing memory modules use the A and B marked on the computer chassis to determine which slot is A and which is B Align the grooves...

Страница 65: ...n its power off make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Turn the computer upside down and remove the battery pack refer to Replacing the battery pack section in Chapter 6 Power and Power Up Modes if required 4 Loosen the screw securing ...

Страница 66: ...er provides a convenient way to charge battery packs without requiring the use of your computer The battery charger holds up to two battery packs lithium ion If you use the computer for a long time the memory modules and the circuits locating close to the memory modules will become hot In this case let them cool to room temperature before you replace them Or you will get burnt if you touch any of ...

Страница 67: ...computer will automatically recognize the monitor and determine whether it is a color or monochrome device In the event that you find that there are issues getting an image displayed on the correct monitor you should consider using the FN F5 hot key to change the display settings if you then disconnect the external monitor before you turn the computer s power off be sure to press FN F5 hot key aga...

Страница 68: ...onnector into a computer s USB port Connecting the USB floppy diskette drive Eject button Floppy diskette slot Disk In Use Indicator USB connector Make sure the connector is properly aligned with the socket Do not try to force the connection doing so can damage the connecting pins USB connector USB port If you connect the USB floppy diskette drive after the computer has already been turned on it w...

Страница 69: ...o liability for such loss of data Do not transfer data in areas where static electricity is easily generated or in areas subjected to electronic noise Data can be destroyed If you are transferring data through an IEEE1394 hub do not connect or disconnect other devices from the hub during data transfer There is a likelihood that data will be damaged Connect all devices to the hub before you turn on...

Страница 70: ...ve been tested Therefore compatibility with all i LINK devices cannot be guaranteed Some devices might not support sleep or automatic off functions Do not connect or disconnect an i LINK device while it is using an application or when the computer is automatically shutting it down to save power Data might be destroyed Disconnecting 1 Open the Safely Remove Hardware icon on the Task Bar 2 Point to ...

Страница 71: ...nects directly to the docking interface on the underside of the computer The AC adaptor connects the TOSHIBA Express Port Replicator to a power source Serial connector Serial port The computer must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up p...

Страница 72: ...ods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to connect a security cable to the computer follow the steps as detailed below 1 Turn the computer so its left hand side faces you 2 Align the security cable with the lock hole and secure it in place Security...

Страница 73: ...ase refer to Chapter 6 Power and Power Up Modes for further information High Capacity Battery Pack An additional battery pack can be purchased for use as either a spare or replacement Extended Capacity Battery Pack An additional battery pack can be purchased for use as either a spare or replacement Battery Charger The optional battery charger allows you to charge extra battery packs outside of hav...

Страница 74: ...3 30 User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 75: ...ck Using the Touch Pad To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad and Touch Pad control buttons The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to...

Страница 76: ...ccuPoint operation or an error message may appear if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation You can also tap the Touch Pad to...

Страница 77: ...g fingerprints By enrolling the ID and password onto the fingerprint authentication feature it is no longer necessary to input the password from the keyboard Fingerprint feature enables you to Logon to Windows and access a security enabled homepage through Internet Explorer Files and folders can be encrypted decrypted and third party access to them prevented Disable the password protected screen s...

Страница 78: ...r a lower fingerprint recognition success rate Do not scratch or poke the sensor with your nails or any hard or sharp objects Do not press the sensor strongly Do not touch the sensor with a wet finger or any wet objects keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it Do not paste...

Страница 79: ...int recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger any conditions which have changed since enrollment such as injury rough skin and extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is ...

Страница 80: ...whether all of the fingerprint data was deleted on the Fingerprint Storage Inspector screen In use please be aware of the following limitations of the fingerprint sensor A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may b...

Страница 81: ...t Explorer software Set Up Procedure Please use the following procedure when first using fingerprint authentication Fingerprint Registration You should initially enroll the required authentication data using the User Enrollment Wizard 1 To run this program click Start All Programs Protector Suite QL User Enrollment 2 Click Next You are able to backup saved fingerprint data and information within t...

Страница 82: ...ngerprints is selected again the latest information will be enrolled and any previous information over written 8 At Advanced Security screen select whether you wish to enable the security function and then click Next 9 At Finalization screen click Finish this will complete the fingerprint registration process Windows Logon via Fingerprint Authentication If required you are also able to use fingerp...

Страница 83: ...of the screen Swipe your finger on the fingerprint sensor and then select Control Center from the items presented in this menu 3 At the Fingerprint Software Management screen click Settings and then click Power on Security 4 At the Power on Security screen place a check mark in the Replace the power on and hard disk drive passwords with the fingerprint reader setting and then click OK You must ens...

Страница 84: ...re You should check that your fingerprint is enrolled before configuring the settings please refer to the Manual for Fingerprint Registration Enrollment for further instructions 1 Swipe your finger across the fingerprint sensor 2 MENU will appear in the lower right corner of the screen Swipe your finger on the fingerprint sensor and then select Control Center from the items presented in this menu ...

Страница 85: ...If you have a DVD ROM CD R RW drive refer also to the Writing CDs on DVD ROM CD R RW drive section for precautions on writing to CDs If you have a DVD Super Multi drive refer also to the Writing CD DVDs on DVD Super Multi drives section for precautions on writing to CDs DVDs Loading discs To load CD DVDs follow the steps below 1 When the computer s power is on press the eject button to open the di...

Страница 86: ...fully opened the edge of the computer will extend slightly over the CD DVD tray Therefore you will need to turn the CD DVD at an angle when you place it in the disc tray After seating the CD DVD however make sure it lies flat Do not touch the laser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the...

Страница 87: ...d If the CD DVD is not seated properly when the disc tray is closed the CD DVD might be damaged Also the disc tray might not open fully when you press the eject button Do not press the eject button while the computer is accessing the media drive Wait for the optical disc drive indicator to go out before you open the disc tray Also if the CD DVD is spinning when you open the disc tray wait for it t...

Страница 88: ...emove CD DVD when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 15 mm such as a straightened paper clip into the eject hole near the eject button Manual release with the eject hole Eject hole Turn off the power before you use the eject hole If the CD...

Страница 89: ...ual number of rewrites to CD RW media is affected by the quality of the disc and the way it is used Be sure to connect the AC adaptor when you write or rewrite Be sure to close all other software programs except the writing software Refer to the Writable discs Chapter 2 for the details about the types of writable CD DVD discs Do not turn off the power of the optical disc drive while the computer i...

Страница 90: ...se observe the following points when you write or rewrite data to CD R or CD RW media Always copy data from the hard disk drive to the optical disc Do not use cut and paste as the original data will be lost if there is a write error Do not perform any of the following actions Change users in the Windows Vista operating system Operate the computer for any other function including use of a mouse or ...

Страница 91: ...er DVD RW or DVD RAM media that may be caused by writing or rewriting with this product or for any business profit loss or business interruption that may be caused by the change or loss of the recorded contents Damage that may be caused by using third party equipment or software Given the technological limitations of current optical disc writing drives you may experience unexpected writing or rewr...

Страница 92: ...nce of any disc CD R TAIYO YUDEN CO LTD MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Multi Speed and High Speed MITSUBISHI CHEMICAL CORPORATION RICOH Co Ltd CD RW Ultra Speed MITSUBISHI CHEMICAL CORPORATION DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN CO LTD Matsushita Electric Industrial Co Ltd DVD R Dual Layer MITSUBISHI CHEMICAL CORPORATION DVD R MITSUB...

Страница 93: ...d either in whole or in part Data deleted erased from a CD RW DVD RW DVD RW or DVD RAM disc cannot be recovered You must check the content of the disc carefully before you delete it taking care that if multiple drives that can write data to discs are connected you do not delete data from the wrong one In writing to DVD R DVD R Dual Layer DVD RW DVD R DVD R Double Layer DVD RW or DVD RAM media some...

Страница 94: ... programs except for the writing software itself Do not run software such as a screen saver which can put a heavy load on the processor Operate the computer at its full power settings do not use any power saving features Do not write information while virus checking software is running instead wait for it to finish then disable the virus protection applications including any software that checks f...

Страница 95: ... reproduce music or voice Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions while writing or rewriting Make sure that the write rewrite operation is completed before going into either Sleep Mode or Hibernation Mode writing is completed if you can remove an optical media on the DVD Super Multi drive If the media is of poor quality or is dirty or damag...

Страница 96: ...cal media recorder If you add data to a DVD R DVD R Dual Layer DVD R or DVD R Double Layer disc that you have already recorded to you might not be able to read the added data under some circumstances For example it cannot be read under 16 bit operating systems such as Windows 98SE and Windows Me while in Windows NT4 you will need Service Pack 6 or later and in Windows 2000 you will need Service Pa...

Страница 97: ...le your media with care Following the simple precautions listed below will increase the lifetime of your media and protect the data stored on it CD DVDs 1 Store your CD s and DVD s in the containers they originally came in to protect them and keep them clean 2 Do not bend the CD s or DVD s 3 Do not write on apply a sticker to or otherwise mar the surface of the CD or DVD that contains the data 4 H...

Страница 98: ... its way onto the computer s components In this instance always use a felt tipped pen and write the label first before applying it to the floppy diskette 6 Never put a floppy diskette in a location where water or other liquid may make contact with it or where it is excessively damp either of these conditions could cause data loss 7 Never use a wet or damp floppy diskette this could damage the flop...

Страница 99: ... taskbar and select Recording Devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level PC Beep Level Follow the steps below to change the PC Beep playback level 1 Right click on the spea...

Страница 100: ...an be powered down when the audio is not used Click the battery button on the lower right of the Realtek HD Audio Manager to configure audio power management settings The circle button on the top left of the Power Management window will appear blue when audio power management in enabled Audio power management is disabled if the button appears black TOSHIBA Mic Effect TOSHIBA Mic Effect provides yo...

Страница 101: ... a built in microphone Connection to any communication line other than an analog phone line could cause a computer system failure Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a digital line ISDN Never connect the built in modem to the digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in ...

Страница 102: ...er a region from the region menu or a telephony location from the sub menu When you click a region it becomes the modem s default selection for any new dialling locations that are created within the Windows Control Panel Phone and Modem Options When you select a telephony location the corresponding region is automatically selected and becomes the modem s default setting Properties menu Click the i...

Страница 103: ...t for region selection Displays a sub menu appears which details location information Open dialog box if the modem and Telephony Current Location region code do not match Displays a warning if the current settings for both region code and telephony location are different Modem Selection If the computer cannot recognize the internal modem a dialog box is displayed from which you should select the a...

Страница 104: ...e digital connector on a public telephone or to a digital private branch exchange PBX Never connect the built in modem to a key telephone system for residences or offices Never operate your computer on AC power during a thunderstorm If you see lightning or hear thunder immediately turn off the computer An electric surge caused by the storm may result in a system failure loss of data or hardware da...

Страница 105: ...rowave oven or other source can disrupt Wi Fi or Bluetooth operation Turn Wi Fi and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device Radio waves may affect pacemaker or medical device operation possibly resulting in serious injury Follow the instruction of your medical device when using any Wi Fi or Bluetooth functionality A...

Страница 106: ...nsult the documentation accompanied with your router or ask your wireless network administrator for the settings Do not install or remove a memory module while Wake up on Wireless LAN is enabled The Wake up on Wireless LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Wake up on Wireless LAN function is effective only when it is con...

Страница 107: ...rate in the 2 4GHz band which is license free and compatible with radio systems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Security Two advanced security mechanisms ensure a high level of security Authentication prevents access to critical da...

Страница 108: ...ww pcsupport toshiba com in the United States Wireless communication switch You can enable or disable Wireless communication Wireless LAN Wireless WAN and Bluetooth functions with the on off switch No transmissions are sent or received when the switch is off Slide the switch to the right to turn it on and to the left to turn it off Wireless communication Indicator The wireless communication indica...

Страница 109: ...100BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Do not install or remove a memory module while Wake up on LAN is enabled The Wake up on LAN function consumes power even when the system is off Leave the AC adaptor connected while using this feature The Link...

Страница 110: ...dor before using or configuring a network connection Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect the AC Adaptor while the computer is accessing a LAN the system may hang up Do not connect any other cable to the LAN jack except the LAN cable Otherwise malfunctions or damage may occur Do not connect any power supplying ...

Страница 111: ...rt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely in these circumstance you should get the computer inspected by an authorized service provider in order to assess the scope of any damage Clean the plastics of the computer using a slightly water dampened cloth Y...

Страница 112: ...the computer Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a failure to follow...

Страница 113: ...ies window To open the window click Start All Programs TOSHIBA Utilities HDD Protection Setting The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity levels in which vibrations impacts and their similar signs are d...

Страница 114: ...tton in the TOSHIBA HDD Protection Properties window Detection Level Amplification When the AC adaptor is disconnected or the lid is closed HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds TOSHIBA HDD Protection Message Specify whether to display a message when TOSHIBA HDD Protection is active This 3D object virtually represents the...

Страница 115: ...y either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan these functions are controlled within the Power Options When the processor s temperature falls to a normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an ...

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Страница 117: ...numbers punctuation marks and special symbols that appear on the screen However there are some differences between using a typewriter and using a computer keyboard Letters and numbers produced in computer text vary in width Spaces which are created by a space character may also vary depending on line justification and other factors The lowercase l el and the number 1 one together with the uppercas...

Страница 118: ...N key combinations The FN function is unique to TOSHIBA computers and is used in combination with other keys to form soft keys Soft keys are key combinations that enable disable or configure specific features Emulating keys on an enhanced keyboard A 104 key enhanced keyboard layout This computer s keyboard is designed to provide all the features of the 104 key enhanced keyboard Since the keyboard ...

Страница 119: ... to operate these keys taking care to note that the power on default for both settings is off Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad Hot keys Hot keys pressing FN a function or ESC key let you enable or disable certain features of the computer Mute Pressing FN ESC turns the vo...

Страница 120: ...ases the computer s display panel brightness in individual steps Brightness Up Pressing FN F7 increases the computer s display panel brightness in individual steps Wireless Pressing FN F8 switches the active wireless devices if the wireless communication switch is switched on Touch Pad Pressing FN F9 enables or disables the Touch Pad and AccuPoint function Zoom Pressing FN Space changes the displa...

Страница 121: ...ey You can use the TOSHIBA Accessibility Utility to make the FN key sticky that is you can press it once release it and then press an F number key To start the TOSHIBA Accessibility utility click Start All Programs TOSHIBA Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while th...

Страница 122: ...102 key enhanced keyboard Turning on the overlays The numeric keypad overlay can be used for numeric data input or cursor and page control Arrow mode To turn on Arrow Mode press FN F10 the Arrow mode indicator lights and you are able to access cursor and page control functions by using the keys You are able to press FN F10 again to turn off this overlay function Numeric mode To turn on Numeric Mod...

Страница 123: ...or lights you can use the overlay for numeric entry while if the Arrow Mode indicator lights you can use the overlay for cursor and page control function 3 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Nume...

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Страница 125: ... computer s operating capability and battery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power conditions Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC...

Страница 126: ...harge is below low battery trigger point Operates LED Battery flashes orange DC IN off Battery charge is exhausted Computer shuts down No battery installed No operation LED Battery off DC IN off Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the battery Orange Indicates the AC adaptor is connected and the battery is charging Green Indicates the AC a...

Страница 127: ...remove the battery pack save your data and shut down the computer or place the computer into Hibernation Mode Please be aware that when placing the computer into Hibernation Mode the contents of memory will be saved to the hard disk drive although for safety sake it is best to also save your data manually Green Indicates the AC adaptor is connected and is correctly supplying power to the computer ...

Страница 128: ...en you turn on the power S RTC battery is low or CMOS checksum is inconsistent Press F1 key to set Date Time You can change the Real Time Clock settings by turning the computer on while pressing the ESC key and then the F1 key when prompted Please refer to Chapter 8 Troubleshooting for further information Care and use of the battery pack This section provides the important safety precautions in or...

Страница 129: ...ommended by TOSHIBA as replacements The computer s RTC battery is a Ni MH battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local ordinances or regulations Charge the battery pack only in an ambient temperature between 5 and 35 degrees Celsius Othe...

Страница 130: ...n the computer with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 15V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored ...

Страница 131: ... drive How much charge the battery contained to begin with How you use optional devices such as a PC Cards to which the battery supplies power Whether you enable Sleep Mode which can conserve battery power if you are frequently turning the computer off and on Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves pow...

Страница 132: ... the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged however if the Battery indicator flashes or there is some other warning to indi...

Страница 133: ...d hold the battery release latch 2 and then remove the battery pack from the computer 3 Releasing the battery pack Installing the battery pack To install a battery pack follow the steps as detailed below 1 Insert the battery pack as far as it will go into the computer 1 2 Ensure that the battery pack is securely in place and the battery lock 2 is in its position Securing the battery pack 3 Turn yo...

Страница 134: ...assword correctly or insert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Password Change button Click this button to change a registered password Before you can change a password you must first enter the current password correctly or insert a proper token Please use BIOS Setup to change or delete the HDD Passwords or to set the HDD Master Pass...

Страница 135: ... you and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE TOSHIBA will NOT be held responsible for any loss of any data any loss of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down o...

Страница 136: ...rprint utility and enabled Fingerprint System Boot Authentication If you would not like to swipe your finger or cannot authenticate the fingerprint for some reasons push the BACK SPACE key to skip the fingerprint authentication screen You can try to swipe the fingerprint up to five times If you failed fingerprint authentication five times you must enter the password manually to start the computer ...

Страница 137: ...N F3 hot key to enter Sleep Mode or FN F4 to enter Hibernation Mode please refer to Chapter 5 The Keyboard for further details Panel power on off You can set up your computer so that power is turned off automatically when you close the display panel and turned on again when you open it Please note that this function is only available for Sleep Mode or Hibernation Mode not for Boot Mode System Auto...

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Страница 139: ...p program click Start All Programs TOSHIBA Utilities HWSetup HW Setup window The HW Setup window contains a number of tabs General Display Boot Priority Keyboard CPU LAN Device Config and USB to allow specific functions of the computer to be configured In addition there are also three buttons OK Cancel and Apply OK Accepts your changes and closes the HW Setup window Cancel Closes the window withou...

Страница 140: ...ase note that this setting is only available on standard VGA mode and is not available as part of the Windows Desktop properties Default Return all HW Setup values to the factory settings About Display the HW Setup version The Power On Display is supported with some models Auto Selected Selects an external monitor if one is connected otherwise it selects the internal display default LCD Analog RGB...

Страница 141: ... following order 1 floppy diskette drive 1 2 hard disk drive 3 CD ROM 2 4 LAN HDD FDD CD ROM LAN The computer looks for bootable files on devices in the following order 1 hard disk drive 2 floppy diskette drive 1 3 CD ROM 2 4 LAN FDD CD ROM LAN HDD The computer looks for bootable files on devices in the following order 1 floppy diskette drive 1 2 CD ROM 2 3 LAN 4 hard disk drive HDD CD ROM LAN FDD...

Страница 142: ... highlighted bar will only appear under the selected device If a Supervisor Password has been set manual boot device selection functions may be restricted The boot device selection methods described above will not change the boot priority settings that have been configured in HW Setup In addition if you press a key other than one of those listed or if the selected device is not installed the syste...

Страница 143: ... the processor the following settings are available HDD Sets the USB memory to be the equivalent of a hard disk drive default With this setting the USB memory device can be used to start the computer as though it were a hard disk drive based on the hard disk drive settings within both the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a f...

Страница 144: ...ssor s power consumption and automatic clock speed switching functions are enabled in use the processor s operation is automatically switched when necessary default Always High The processor s power consumption and automatic clock speed switching functions are disabled in use the processor will always run at its highest level of power consumption and its highest speed Always Low The processor s po...

Страница 145: ...D Legacy Emulation Use this option to enable or disable USB floppy diskette drive legacy emulation If your operating system does not support USB you can still use a USB floppy diskette drive by setting the USB FDD Legacy Emulation item to Enabled All Devices The computer s BIOS will setup and configure all devices Setup by OS The operating system will setup and configure all of the devices that it...

Страница 146: ...to be displayed at the bottom of the screen 2 Press the Y key this will save the configuration changes and end the BIOS setup application automatically restarting the computer Notes Before Using the BIOS Setup Application In most cases changes to the system s configuration should be made within Windows by using applications such as TOSHIBA HW Setup TOSHIBA Password Utility Windows Device Manager a...

Страница 147: ...Processing sets the CPU operating mode Enabled is Dual Core mode Disabled is Single Core mode Not Registered Supervisor Password has not been registered Default Registered Supervisor Password has been registered The User Password and Supervisor Password configured in BIOS SETUP can also be changed or deleted using the TOSHIBA Password Utility When unable to perform the following operations use the...

Страница 148: ... activated helps to reduce security threats to the computer by preventing certain classes of malicious buffer overflow attacks when combined with a supporting operating system such as Windows Vista On Battery The following settings can be changed when the Wake up on LAN is Enabled The Virtualization Technology is supported with some models Enabled Enables Virtualization Technology Disabled Disable...

Страница 149: ...available on the second page of the BIOS setup application TPM This setting enables or disables the computer s Trusted Platform Module TPM security controller The Critical Battery Wake up only operates with Windows Vista Enabled When the remaining battery power is about to run out while the system is in Sleep Mode the system is automatically woken up and then switched to Hibernation Mode Default D...

Страница 150: ...edure to follow is as detailed below 1 Move the cursor to the Clear TPM Owner setting and press either the Space key or BACK SPACE key 2 A message is displayed at which you should press the Y E S and ENTER keys in sequence the Trusted Platform Module information will then be erased 3 The Trusted Platform Module setting will then change from being Enable to Disabled and the setting no longer displa...

Страница 151: ...m exists as taking further action may result in data loss or damage or you may destroy valuable problem related information that can help solve the problem Observe what is happening write down what the system is doing and what actions you performed immediately before the problem occurred If you have a printer attached print a copy of the screen using the computer s PRTSC key Please also be aware t...

Страница 152: ...n the case of a floppy diskette that its write protect tab is correctly set Always try to make detailed notes of your observations and keep them in a permanent error log this will help you to describe your problems to your reseller dealer or service provider In addition if a problem recurs the log you have made will help to identify the problem faster Analyzing the problem Sometimes the computer w...

Страница 153: ...olving section or a summary of error messages Next you should check any error messages against the operating system documentation Hardware If you cannot find a software problem you should then check the setup and configuration of your hardware First run through the items in the preliminary checklist as described previously then if you still cannot correct the problem try to identify the source the...

Страница 154: ...Random characters appear on the screen and the system does not function normally The screen displays an error message In these instances turn off the computer check all cable connections and then restart it if the self test fails again contact your reseller dealer or service provider Power When the computer is not plugged into an AC power outlet the battery pack is the primary power source However...

Страница 155: ...ure even though the DC IN indicator stops blinking If the computer has reached room temperature and it still does not start or if it starts but shuts down quickly contact your reseller dealer or service provider Computer shuts down and its DC IN indicator is flashing green This indicates a problem with the heat dispersal system you should contact your reseller dealer or service provider Problem Pr...

Страница 156: ...lowed to reach room temperature before you try again Unplug the AC adaptor and remove the battery to make sure its connecting terminals are clean if necessary wipe them with a soft dry cloth lightly dipped in alcohol Connect the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to c...

Страница 157: ...te in the System Date field 3 Set the time in the System Time field 4 Press the END key a confirmation message will be displayed 5 Press the Y key the BIOS setup application will end and the computer will restart Problem Procedure Cannot enter password Please refer to the TOSHIBA Password Utility section in Chapter 6 Power and Power Up Modes for further information Problem Procedure Some letter ke...

Страница 158: ...ays ensure you let the display panel dry properly before closing it Problems above remain unresolved or other problems occur You should initially refer to the documentation supplied with you software to determine if it is this that is causing the problems Alternatively you may wish to run the TOSHIBA PC Diagnostic Tool to check the general operation of the computer If you are still unable to resol...

Страница 159: ...sure the drive s disc tray is securely closed Press gently until it clicks into place Open the disc tray and make sure the CD is properly seated It should lie flat with the label facing up A foreign object in the disc tray could block laser light from reading the CD DVD Make sure there is no obstruction Remove any foreign object Check whether the CD is dirty If it is wipe it with a clean cloth dip...

Страница 160: ...is dirty If it is wipe it with a clean cloth dipped in water or a neutral cleaner Refer to the Media care section in Chapter 4 for details on cleaning Some CD DVDs run correctly but others do not The software or hardware configuration may be causing a problem Make sure the hardware configuration matches your software s needs Check the CD DVD s documentation Check the type of CD DVD you are using T...

Страница 161: ...ct disconnect external devices or install remove internal cards during writing If problems persist contact your dealer Problem Procedure Problem Procedure You cannot access a CD DVD in the drive Make sure the drive s disc tray is securely closed Press gently until it clicks into place Open the disc tray and make sure the CD DVD is properly seated It should lie flat with the label facing up A forei...

Страница 162: ...ion code on the DVD It must match that on the DVD Super Multi drive Region codes are listed in the Optical disc drives section in Chapter 2 The Grand Tour Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached Some programs run correctly but others do not The computer s software or hardware configuration may be causin...

Страница 163: ...entation supplied with your PC Card for further information If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure SD SDHC Card error occurs Remove the SD SDHC Card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your SD SDHC C...

Страница 164: ...Stick PRO Duo is not write protected You cannot read a file Make sure the target file is on the Memory Stick Memory Stick PRO Memory Stick PRO Duo inserted in the slot If problems persist contact your dealer Problem Procedure xD picture card error occurs Reseat the xD picture card to make sure it is firmly connected Check the card s documentation You cannot read a file Make sure the target file is...

Страница 165: ...hen try again to move it Double tapping Touch Pad or double clicking AccuPoint does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse icon 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click O...

Страница 166: ... hourglass wait for it to return to its normal shape and then try again to move it Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached Double clicking does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel H...

Страница 167: ... 4 Operating Basics for further information Alternatively you should try the recognition process again using another enrolled finger The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint However there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints The recognition succ...

Страница 168: ...ity to Enabled If you are still unable to resolve the problem contact your reseller dealer or service provider Problem Procedure If there is a memory malfunction the power LED will repeatedly flash on for 0 5 second off for 0 5 second in the following patterns If there is an error only in Slot A or no memory module is inserted in Slot A orange twice then green once If there is an error in Slot B o...

Страница 169: ...s Device Manager application to ensure the sound function is enabled and that settings for elements such as I O port address interrupt level and DMA channel are correct for your software and that they do not conflict with any other hardware devices connected to the computer For further information on these settings please refer to the documentation supplied with your audio device If you are still ...

Страница 170: ...monitor is connected When the external monitor is set as the primary display device in extended desktop mode it will not display when the computer wakes up from Sleep Mode if the external monitor is disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor when the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnect...

Страница 171: ... application s tone dial detection feature is disabled You can also use the ATX command You place a call but a connection can t be made Make sure the settings are correct in your communications application After making a call you can t hear a ring Make sure the tone or pulse selection in your communications application is set correctly You can also use the ATD command Communication is cut off unex...

Страница 172: ...application You can also use the ATS0 command If problems persist contact your dealer Problem Procedure Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub Wake up on LAN does not work Make sure the AC adaptor is connected The Wake up on LAN function consumes power even when the system is off If problems persist consult your LAN administrator ...

Страница 173: ...r shared environment Check with your local government authority for details regarding where to recycle old batteries or how to dispose of them properly This product contains mercury Disposal of this material may be regulated due to environmental considerations For disposal reuse or recycling information please contact your local government Problem Procedure Cannot access Bluetooth device Check to ...

Страница 174: ...sional deletion service All data deletion costs will be borne by you TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer you may need to contact TOSHIBA for additional technical assistance Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate oth...

Страница 175: ...r to User Information Guide about Weight and Size Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 Non operating 20 C 4 F to 65 C 149 F 10 to 90 Thermal Gradient 20 C per hour maximum Wet bulb temperature 26 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meters maximum ...

Страница 176: ... unit NCU Type of NCU AA Type of line Telephone line analog only Type of dialing Pulse Tone Control command AT commands EIA 578 commands Monitor function Computer s speaker Communication specifications Communication system Data Full duplex Fax Half duplex Communication protocol Data ITU T Rec V 21 V 22 V 22bis V 32 Former CCITT V 32bis V 34 V 90 Bell 103 212A Fax ITU T Rec V 17 V 29 V 27ter Former...

Страница 177: ...ta reception only with V 90 28000 29333 30666 32000 33333 34666 36000 37333 38666 40000 41333 42666 44000 45333 46666 48000 49333 50666 52000 53333 54666 56000 bps Fax 2400 4800 7200 9600 12000 14400 bps Transmitting level 10 dBm Receiving level 10 to 40 dBm Input output impedance 600 ohms 30 Error correcting MNP class 4 and ITU T V 42 Data compression MNP class 5 and ITU T V 42bis Power supply 3 ...

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Страница 179: ... run on any computer that supports that mode Video mode Video mode settings are configured via the Display Properties dialog To open the Display Properties dialog click Start Control Panel Appearance and Personalization Personalization Display Settings Due to the display panel s increased resolution lines may appear broken in when displaying images in full screen text mode If you are running some ...

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Страница 181: ... a minimum of parameters Card Specifications Form Factor PCI Express Mini Card Compatibility IEEE 802 11 Standard for Wireless LANS Wi Fi Wireless Fidelity certified by the Wi Fi Alliance The Wi Fi CERTIFIED logo is a certification mark of the Wi Fi Alliance Network Operating System Microsoft Windows Networking Media Access Protocol CSMA CA Collision Avoidance with Acknowledgment ACK ...

Страница 182: ...ransmit range may travel larger distances The range of your wireless devices can be affected when the antennas are placed near metal surfaces and solid high density materials Range is also impacted due to obstacles in the signal path of the radio that may either absorb or reflect the radio signal Supported Frequency Sub bands Subject to the radio regulations that apply in the countries regions you...

Страница 183: ...ly start operation at the channel identified by the Wireless LAN Access Point When roaming between different access points the station can dynamically switch to another channel if required For Wireless LAN cards installed in wireless clients that operating in a peer to peer mode the card will use the default channel 10 In a Wireless LAN Access Point the Wireless LAN card will use the factory set d...

Страница 184: ...1 Channels Sets Revision A and N Draft Ver 1 0 Frequency Range Channel ID 5150 5850 MHz 36 5180 40 5200 44 5220 48 5240 52 5260 56 5280 60 5300 64 5320 100 5500 104 5520 108 5540 112 5560 116 5580 120 5600 124 5620 128 5640 132 5660 136 5680 140 5700 149 5745 153 5765 157 5785 161 5805 165 5825 ...

Страница 185: ...d exe and respond to each of the prompts in order to install the Intel Matrix Storage Manager All installed files readme txt help etc are copied to the following path by default bootdrive Program Files Intel Intel Matrix Storage Manager Manually Setting up Windows Windows Vista Use the following procedures to manually set up your Windows operating system Before Setting up Windows Before setting up...

Страница 186: ...ect the destination drive and then click Next 8 Continue to follow the onscreen instructions to finish installing windows Manually Setting up Windows Manually Windows XP Use the following procedures to manually set up your Windows operating system Before Setting up Windows Before setting up Windows create an Intel Matrix Storage Manager Disk Creating the Intel Matrix Storage Manager Disk 1 Connect...

Страница 187: ... Follow the onscreen instructions to continue setting up windows How to install Intel Matrix Storage Manager on Windows XP or Windows Vista To install this software on Windows XP or Windows Vista logon with an account that has administrator user privileges 1 Double click the Intel Matrix Storage Manager setup file iata_cd exe located in the C TOSAPINS Intel Matrix Storage Manager folder 2 Follow t...

Страница 188: ...D 4 User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 189: ...gned to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification Ver 2 0 EDR as defined and approved by The Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by The Bluetooth Special interest Group ...

Страница 190: ...rference while you use luetooth Adaptors from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOSHIBA PC product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or http www pc support global t...

Страница 191: ...xtensive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board of airplanes or In any other environment where the risk of interference to other device...

Страница 192: ... interference in a residential installation This equipment generates uses and can radiate radio frequency energy If not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television re...

Страница 193: ...y other antenna or transmitter The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca rpb Taiwan Article 12 Without permission granted by the DGT or NCC any company enterprise or user is not ...

Страница 194: ...om 2 400 MHz to 2 483 5 MHz It is impossible to avoid the band of mobile object identification systems 3 TOSHIBA Direct PC Monday Friday 10 00 17 00 Toll Free Tel 0120 15 1048 Direct Dial 03 3457 4850 FAX 03 3457 4868 The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non l...

Страница 195: ... class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law The Name of the radio equipment EYXF3CS JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT Approval Number D05 0074001 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device ...

Страница 196: ...E 8 User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 197: ...s must meet the following specifications Certification agencies Length Minimum 1 7 meters Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Voltage rating 125 or 250 VAC depending on country region s power standards U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DE...

Страница 198: ...g configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia and Europe USA United Kingdom Australia Europe Canada CSA approved Approved by t...

Страница 199: ... button in Supervisor Password from the supervisor tab in TOSHIBA Password Utility and set the password on the dialog screen that appears Then click on the Set button in TOSHIBA Anti theft Protection Timer Take the following action if the set limit is exceeded If the Supervisor Password is registered but the User Password is not enter the Supervisor Password to boot up the computer If both the Sup...

Страница 200: ...G 2 User s Manual TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 ...

Страница 201: ...tral Processing Unit CPU Performance Legal Footnotes CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex model...

Страница 202: ... 64 bit computing 64 bit computing requires that the following hardware and software requirements are met 64 bit Operating System 64 bit CPU Chipset and BIOS Basic Input Output System 64 bit Device drivers 64 bit applications Certain device drivers and or applications may not be compatible with a 64 bit CPU and therefore may not function properly A 32 bit version of the operating system is preinst...

Страница 203: ...g powers of 10 The computer operating system however reports storage capacity using powers of 2 for the definition of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Windows and or pre installed software applications or media content Actual forma...

Страница 204: ...ardware configurations The actual transmission speed will be lower than the theoretical maximum speed The Intel Next Gen Wireless N adaptor is based on a draft release version of the IEEE 802 11n specification also known as Draft N which may not be compatible with or support all features e g security of certain Wi Fi equipment Copy Protection 9 Applicable copy protection standards included in cert...

Страница 205: ...and registration form to the address below To register the theft online please follow these procedures Visit www toshiba europe com on the Internet In the product area choose Computer Systems In the Computer Systems page open the Support Downloads menu and choose the Stolen Units Database option Your entries are used to track your computer at our service points Always take care of your computer an...

Страница 206: ...ervice and Support Leibnizstr 2 93055 Regensburg Germany Fax number 49 0 941 7807 921 Owner s details Country stolen Machine type e g TECRA A9 TECRA S5 Satellite Pro S200 Satellite Pro A150 Model number e g PSA50 YXT Serial number e g 12345678G Date stolen Year Month Day Last name first name Company Street Postal Code City Country Phone Fax ...

Страница 207: ...emory CD RW Compact Disc ReWritable CMOS complementary metal oxide semiconductor CPU central processing unit CRT cathode ray tube DC direct current DDC display data channel DMA direct memory access DOS disk operating system DVD digital versatile disc DVD R Digital Versatile Disc Recordable DVD RAM Digital Versatile Disc Random Access Memory DVD R Dual Layer Digital Versatile Disc Recordable Dual L...

Страница 208: ...receiver transmitter USB Universal Serial Bus UXGA ultra extended graphics array VGA video graphics array VRT voltage reduction technology WXGA wide extended graphics array WXGA wide extended graphics array plus XGA extended graphics array A AccuPoint A pointing device integrated into the TOSHIBA computer keyboard adaptor A device that provides an interface between two dissimilar electronic device...

Страница 209: ...and symbols async Short for asynchronous asynchronous Lacking regular time relationship As applied to computer communications asynchronous refers to the method of transmitting data that does not require a steady stream of bits to be transmitted at regular time intervals B backup A duplicate copy of files kept as a spare in case the original is destroyed batch file A file that can be executed from ...

Страница 210: ...emory rather than the main memory which saves time The computer has two cache levels Level one is incorporated into the processor and level two resides in external memory capacity The amount of data that can be stored on a magnetic storage device such as a floppy diskette or hard disk drive It is usually described in terms of kilobytes KB where one KB 1024 bytes megabytes MB where one MB 1024 KB a...

Страница 211: ...make up the whole system computer program A set of instructions written for a computer that enable it to achieve a desired result computer system A combination of hardware software firmware and peripheral components assembled to process data into useful information configuration The specific components in your system such as the terminal printer and disk drives and the settings that define how you...

Страница 212: ...d other information disk drive The device that randomly accesses information on a disk and copies it to the computer s memory It also writes data from memory to the disk To accomplish these tasks the unit physically rotates the disk at high speed past a read write head disk storage Storing data on magnetic disk Data is arranged on concentric tracks much like a phonograph record display A CRT LCD o...

Страница 213: ...RT or other peripheral device and then retransmits the data to printer the printer is said to echo the CRT erase See delete escape 1 A code ASCII code 27 signaling the computer that what follows are commands used with peripheral devices such as printers and modems 2 A means of aborting the task currently in progress escape guard time A time before and after an escape code is sent to the modem whic...

Страница 214: ...ts or graphs to present information H hard disk A non removable disk usually referred to as drive C The factory installs this disk and only a trained engineer can remove it for servicing Also called fixed disk hard disk drive HDD An electromechanical device that reads and writes a hard disk See also hard disk hardware The physical electronic and mechanical components of a computer system typically...

Страница 215: ...vice to another to exchange information 3 The point of contact between user the computer and the program for example the keyboard or a menu interrupt request A signal that gives a component access to the processor I O Input output Refers to acceptance and transfer of data to and from a computer I O devices Equipment used to communicate with the computer and transfer data to and from it J jumper A ...

Страница 216: ...lso kilobyte megahertz A unit of wave frequency that equals 1 million cycles per second See also hertz menu A software interface that displays a list of options on the screen Also called a screen microprocessor A hardware component contained in a single integrated circuit that carries out instructions Also called the central processing unit CPU one of the main parts of the computer mode A method o...

Страница 217: ...asic operation of a computer Operating system functions include interpreting programs creating data files and controlling the transmission and receipt input output of data to and from memory and peripheral devices output The results of a computer operation Output commonly indicates data 1 printed on paper 2 displayed at a terminal 3 sent through the serial port of internal modem or 4 stored on som...

Страница 218: ...ult See also application prompt A message the computer provides indicating it is ready for or requires information or an action from you R Radio frequency interference RFI shield A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference All computer equipment generates radio frequency signals The FCC regulates the amount of signals a comput...

Страница 219: ...some configuration options stop program execution and access the numeric keypad overlay software The set of programs procedures and related documentation associated with a computer system Specifically refers to computer programs that direct and control the computer system s activities See also hardware stop bit One or more bits of a byte that follow the transmitted character or group codes in asyn...

Страница 220: ...s and storage U Universal Serial Bus This serial interface lets you communicate with several devices connected in a chain to a single port on the computer V VGA Video Graphics Array is an industry standard video adaptor that lets you run any popular software volatile memory Random access memory RAM that stores information as long as power is supplied to the computer W warm start Restarting or rese...

Страница 221: ...ia slot 2 4 3 14 inserting 3 16 removing 3 17 C CD ROM 2 4 CD ROM drive 8 9 Cleaning the computer 4 37 Cooling vents 2 3 D DC IN indicator 2 11 6 3 Display 3 3 automatic power off 3 5 brightness down 5 4 brightness up 5 4 controller B 1 hinges 2 8 opening 1 6 screen 2 8 Docking port 2 7 Documentation list 1 1 Dual Pointing Device AccuPoint 2 9 4 2 AccuPoint control buttons 2 9 Touch Pad 2 9 4 1 8 ...

Страница 222: ...Protection 4 39 Heat dispersal 3 7 4 41 Hibernation Mode 3 7 Hot keys 3 5 Brightness Down 5 4 Brightness Up 5 4 Hibernate 5 4 Lock 5 3 Mute 5 3 Output 5 4 Power Plan 5 3 Sleep 5 4 TOSHIBA Zooming Utility enlarge 5 5 TOSHIBA Zooming Utility reduce 5 5 Touch Pad 5 4 Wireless 5 4 Zoom 5 4 HW Setup accessing 7 1 Boot priority 7 3 CPU 7 5 device config 7 7 display 7 2 general 7 2 keyboard 7 5 LAN 7 6 U...

Страница 223: ...ch Pad location 2 8 Power conditions 6 1 Hibernation Mode 1 10 indicators 6 2 panel on off 3 6 6 13 Shut Down mode Boot Mode 1 7 Sleep Mode 1 8 System Auto Off 6 13 turning off 1 7 turning on 1 7 Problems AC power 8 5 Additional memory module 8 18 Analyzing the problem 8 2 Battery 8 6 Bluetooth 8 23 Dual Pointing device 8 15 DVD Super Multi drive 8 11 DVD ROM CD R RW drive 8 10 External monitor 8 ...

Страница 224: ...on 3 5 TOSHIBA ConfigFree 3 10 TOSHIBA Disc Creator 3 11 4 21 TOSHIBA DVD RAM Utility 3 11 TOSHIBA Express Port Replicator 3 29 TOSHIBA HDD Protection 3 7 TOSHIBA PC Diagnostic Tool 3 8 TOSHIBA Presentation button 3 5 TOSHIBA SD Memory Boot Utility 3 10 TOSHIBA SD Memory Card Format 3 10 TOSHIBA Theft Registration I 2 TOSHIBA Value Added Package 3 8 TOSHIBA Zooming Utility 3 8 U USB device problem...

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