9-4 Troubleshooting
User's Manual
Satellite Pro 4200/4300 User's Manual – 4200_UK.doc – ENGLISH – Printed on 27/01/00 as
IM_420UK
Power
When the computer is not plugged into an AC outlet, the battery pack is
the primary power source. However, your computer has a number of other
power resources, including intelligent power supply, Real Time Clock
battery. These resources are interrelated and any one could affect
apparent power problems. This section provides check lists for AC power
and the battery. If you cannot resolve a problem after following them, the
cause could lie with another power resource. In such case, contact your
dealer.
Overheating power down
If the computer’s internal temperature becomes too high, the computer will
automatically enter Resume mode and shut down.
Problem
Procedure
Computer shuts down
and
DC IN
indicator
blinks orange
Leave the computer off until it reaches room
temperature, then turn it back on.
If the computer is still too warm, the
DC IN
indicator will continue blinking when you turn on
the power. Let it cool longer and try again.
If the computer has reached room temperature
and still does not start, or if it starts but shuts
down quickly contact your dealer.
AC power
If you have trouble turning on the computer with the AC adaptor
connected, check the
DC IN
indicator. Refer to Chapter 6,
Problem
Procedure
AC adaptor doesn't
power the computer
(
DC IN
indicator
should glow green)
Check the connections. Make sure the cord is
firmly connected to the computer and a power
outlet.
Check the condition of the cord and terminals. If
the cord is frayed or damaged, replace it. If the
terminals are soiled, wipe them with cotton or a
clean cloth.
If the AC adaptor still does not power the
computer, contact your dealer.